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3975 Columbia Ave Reviews
Read reviews from customers who used our services at 3975 Columbia Ave
Total reviews
192
Average Rating
4.5/5
Excellent
Charles A,
Customer service response - Thank you for the amazing 5-star review, Charles! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778546063178
James was friendly and knowledgeable. He checked out appliances and resolved their issues. Parts are being ordered for repair. .
Patricia E,
Customer service response - Thank you for your feedback, Patricia! We're glad to hear James was friendly and knowledgeable, and that he resolved the issues with your appliances.
Sears Home Services on 1777690782626
Jeff was extremely thorough and very pleasant. He also took the time to tell me what he had done. I’m very pleased!
TJ H,
Customer service response - Thank you for your feedback, TJ! We're glad to hear Jeff was thorough, pleasant, and took the time to explain his work to you.
Sears Home Services on 1777327445710
Mike was very knowable and explained the procedure thoroughly.
Barb H,
Customer service response - Thank you for your feedback, Barb! We're glad to hear Mike was knowledgeable and explained the procedure thoroughly.
Sears Home Services on 1776189506515
James was excellent. Friendly kind and proficient. If I have any critique is communication from the office was non existent. The part didn’t arrive on time and after leaving 3 messages on 3 different service numbers no one called me to reschedule or even to update me on the parts or service. I had to use an automated service to rescue the repair after I finally received the parts.
Kent H,
Customer service response - Thank you for your feedback, Kent! We're glad to hear James was excellent, friendly, and proficient, but we apologize for the communication issues you experienced with the office.
Sears Home Services on 1775953795869
Very attentive to get it done and very respectful
Deanna L,
Customer service response - Thank you for your feedback, Deanna! We're glad to hear our service was attentive and respectful.
Sears Home Services on 1775239949266
Excellent - figured out how to fix door issue to put off buying a new one
Tim W,
Customer service response - Thank you for your review, Tim! We're glad to hear we could help fix the door issue and delay the need for a new purchase.
Sears Home Services on 1775006496868
The repair man answered all our questions and was very very good .
Thomas H,
Customer service response - Thank you for your review, Thomas! We're glad to hear the repairman answered all your questions and provided excellent service.
Sears Home Services on 1774831602369
Tim S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774398173452
Dean L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773879774300
