3975 Columbia Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
William S
He was friendly and knew what he was doing. I thought I would need a new microwave. Waiting for a decision from First American Home Warranty.
Customer service response - Thank you for your review! We're glad to hear our technician's expertise saved your microwave with a simple fuse replacement.
Sears Home Services on October 29, 2024
NATHANIEL E
Great service friendly, professional walk me though everything he did thank you
Customer service response - Thank you for your review! We're glad to hear you found our service friendly and professional, and appreciated the thorough explanations.
Sears Home Services on October 27, 2024
Deepika J
Professional, clearly explained everything .
Customer service response - Thank you for your positive feedback! We're glad to hear you found our service professional and the explanations clear.
Sears Home Services on October 16, 2024
Deb C
Michael, the service representative was really great. He took the time to listen to my concerns and experience with the refrigerator, and showed and explained the problem to me. He even took a photo of the top of the ice maker so I could see what the problem was. And, tonight, I have ice again!!! Thank you!
Customer service response - Thank you for sharing your positive experience with Michael! We're thrilled to hear he was attentive and thorough in addressing your refrigerator concerns. Enjoy your ice!
Sears Home Services on September 11, 2024
Bradley S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 04, 2024
Victoria N
We recommend James. He is knowledgeable and has a pleasant personality.
Customer service response - Thank you for recommending James! We're delighted to hear about his knowledge and pleasant personality.
Sears Home Services on September 02, 2024
Gail A
Mike did a fantastic job. Was very well pleased.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mike did a fantastic job and that you were very well pleased with our service.
Sears Home Services on August 25, 2024
Miky P
The experience was smooth and professional. Doug was arriving right on time for the scheduled appointment. He quickly diagnosed the issue with my dishwasher, explaining the problem in clear, simple terms that I could understand. Thank you
Customer service response - Thank you for your kind words about Doug's punctuality and clear communication. We're delighted to hear your experience was smooth and professional.
Sears Home Services on August 21, 2024
Jo L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 15, 2024
Bonnie L
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 12, 2024
