3975 Columbia Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (115 reviews)

Deepika J

October 16, 2024

Professional, clearly explained everything .

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you found our service professional and the explanations clear.

Sears Home Services on October 16, 2024

Deb C

September 11, 2024

Michael, the service representative was really great. He took the time to listen to my concerns and experience with the refrigerator, and showed and explained the problem to me. He even took a photo of the top of the ice maker so I could see what the problem was. And, tonight, I have ice again!!! Thank you!

Source: Google

Customer service response - Thank you for sharing your positive experience with Michael! We're thrilled to hear he was attentive and thorough in addressing your refrigerator concerns. Enjoy your ice!

Sears Home Services on September 11, 2024

Bradley S

September 04, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 04, 2024

Victoria N

September 02, 2024

We recommend James. He is knowledgeable and has a pleasant personality.

Source: Google

Customer service response - Thank you for recommending James! We're delighted to hear about his knowledge and pleasant personality.

Sears Home Services on September 02, 2024

Gail A

August 25, 2024

Mike did a fantastic job. Was very well pleased.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Mike did a fantastic job and that you were very well pleased with our service.

Sears Home Services on August 25, 2024

Miky P

August 21, 2024

The experience was smooth and professional. Doug was arriving right on time for the scheduled appointment. He quickly diagnosed the issue with my dishwasher, explaining the problem in clear, simple terms that I could understand. Thank you

Source: Google

Customer service response - Thank you for your kind words about Doug's punctuality and clear communication. We're delighted to hear your experience was smooth and professional.

Sears Home Services on August 21, 2024

Jo L

August 15, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 15, 2024

Bonnie L

July 12, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on July 12, 2024

Billy H

July 12, 2024
Source: Google

Customer service response - A big thank you, Billy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 12, 2024

Tricia B

July 09, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Tricia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 09, 2024

Average Rating: 4.3/5 (115 reviews)
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