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101 Clearview Circle Reviews
Read reviews from customers who used our services at 101 Clearview Circle
Total reviews
64
Average Rating
4.9/5
Technician timely, pleasant and knowledgeable. Very satisfied with the service provided
S T,
Customer service response - Thank you for your kind words regarding our technician's punctuality, pleasant demeanor, and expertise. We're thrilled you're satisfied with the service provided.
Sears Home Services on 1723161405029
Explained everything that needed done. Was very knowledgeable and courteous. Excellent job.
Paul J,
Customer service response - Thank you for recognizing our commitment to knowledgeable and courteous service. We're thrilled to hear you're satisfied with the job done!
Sears Home Services on 1722418370165
After several repairmen coming here to fix my washer, finally Bob came yesterday and knew exactly what to do. He even stayed while I did a quick wash to make sure the washer was working properly. Severly repairmen did something on my washer that didn't work, more parts were ordered and came in but on the day that part was to be put in, no one came. I called the repairman and he left a message that he was NOT scheduled to come. And then got an email saying it was rescheduled, but after opening the email and click on the site, it said it was CANCELED. Had to put in a new claim in order for Bob to come, which he installed the new part and knew exactly what he was doing. Advice to Assurant and A&E needs to revise their software because there is a lot of things wrong with it. Never had a problem with service when Platinum came here to repair my major appliances. This repair service started on June 18 and finally was corrected on July 19. That is not acceptable at all. But thanks to Bob everything is working fine now. 5 STARS TO BOB zero stars on Assurant and the lack of service.
chelsey B,
Customer service response - We apologize for the frustrations caused by scheduling issues and delays, but we're thrilled to hear Bob resolved everything satisfactorily. Thank you for your patience and the feedback, which we will use to improve our service.
Sears Home Services on 1721532612404
Great technician great service
Deryl A,
Customer service response - Thank you for your kind words! We're thrilled to hear you are satisfied with our technician and service.
Sears Home Services on 1721105099103
Paul was patient and explained what my trouble was. Great guy for customer service!
Teddy D,
Customer service response - Thank you for recognizing Paul's patience and excellent customer service. We're glad he could help explain the issue clearly!
Sears Home Services on 1719196178529
Outstanding Service Professional
Bob C,
Customer service response - Thank you for recognizing our dedication to outstanding service. We're thrilled to hear you had a great experience!
Sears Home Services on 1718967028906
Good technician. Friendly and professional.
Mark Y,
Customer service response - Thank you for your kind words about our technician. We're thrilled to hear about your positive experience!
Sears Home Services on 1718966607267
Technician very professional and did a great job. My only concern is that I was originally given June 12 as the date ( and I have text message to prove) and I called late yesterday when no one had yet come and was informed date had been changed to today. I should have been informed. Also, I had given my cell phone as the contact number and clearly my home phone number is what was provided to the technician. I never gave that number to use. So please in the future give correct information
Lynette B,
Customer service response - We appreciate your feedback on the professionalism and quality of work done by our technician. We apologize for the confusion regarding the appointment date and the mix-up with your contact information; we'll ensure better communication in the future.
Sears Home Services on 1718338350872
The technician. was very prompt and knowledgeable. Would highly recommend him
Dennis R,
Customer service response - Thank you for your kind words and the recommendation! We're glad Paul was able to help efficiently.
Sears Home Services on 1717471472964
Ed B,
Customer service response - A big thank you, Ed, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710994281512
