11800 SE 82nd Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tom W
Technician was prompt, clear about what was needed. Ordered part (arrived next day via UPS) while here for diagnostics, then was back to install right on time. Whole thing resolved within 3 business days. Pretty slick for a 23 year old dishwasher. The cost was probably half of what a new unit would run. Prices for automotive/appliance repair always seem painful, so am not counting that in the evaluation... it is what it is.
Customer service response - Thank you for the 5-star review, Tom! We're glad to hear the technician was prompt and efficient, and that the repair was completed quickly for your dishwasher.
Sears Home Services on July 30, 2025
Justin W
Excellent service!
Customer service response - Thank you for the 5-star review, Justin! We're happy to hear you received excellent service.
Sears Home Services on July 30, 2025
Deborah C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 27, 2025
Pedro V
these are the backrooms
Customer service response - Thank you for the 5-star review, Pedro! We're glad to hear you had a positive experience.
Sears Home Services on July 24, 2025
Alexander N
Han was great. But I had used a $25 off coupon bring the price for the service cal to $104, which was confirmed to me on the Internet when I schedule the appointment. But that discount did not appear on Han’s app when he charged me at the end of the service. And he stated he was unable to reverse this and I could not edit the cost. I was forced to pay the full price of $129 and I’m hoping you’ll reverse this automatically when you read this review. Thank you.
Customer service response - Thank you for the 5-star review, Alexander! We're glad to hear Han provided great service. Please contact us directly so we can address the issue with the coupon discount.
Sears Home Services on July 23, 2025
Eric G
He was late 2.5 hrs after the visit window of 8-12 but I doubt that was his fault. It would be better if I got updates during the morning but I didn’t’t get any. That said, he was professional and got it fixed and helped identify a needed part for a different applicant. I am grateful he knew his stuff.
Customer service response - Thank you for the 5-star review, Eric! We're glad to hear the technician was professional and knowledgeable, and we apologize for the lack of updates during the morning.
Sears Home Services on July 23, 2025
R S
Very good communication and great service!
Customer service response - Thank you for the 5-star review, R Shiba! We're glad to hear you appreciated the communication and service.
Sears Home Services on July 22, 2025
Andy R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 20, 2025
Nick T
The service technicians were timely and polite. Ordered parts as needed. We were able to adjust installation dates as parts arrived. Technicians did a great job working in tight quarters without issue.
Customer service response - Thank you for the 5-star review, Nick! We're glad to hear the technicians were timely, polite, and did a great job with the installation.
Sears Home Services on July 15, 2025
Laurie P
The service guys were nice and knowledgeable (Benjamin and Daniel) the AI communication was full of mistakes and made it more difficult for the technicians.
Customer service response - Thank you for the 5-star review, Laurie! We're glad to hear Benjamin and Daniel were nice and knowledgeable, and we apologize for any issues with the AI communication.
Sears Home Services on July 10, 2025
