11800 SE 82nd Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nasreen K
Very professional, good service
Customer service response - Thank you for acknowledging our professionalism and service quality. We're glad to have met your expectations.
Sears Home Services on August 14, 2024
Aloa D
Your technician was very informative, patient with my pesky dog, efficient and obviously quite knowledgeable and enjoys his job, all of which I appreciated. He represents your company well!!
Customer service response - Thank you for your kind words! We are thrilled to hear about your positive experience with our technician and that he represented our company well.
Sears Home Services on August 14, 2024
Sandra M
Benjamin was great! He is friendly, professional, and patiently explained what he found was the problem with my ice maker. He fixed it and it has been working very well. Thank you!
Customer service response - We're thrilled to hear about your positive experience with Benjamin and that your ice maker is working well! Thank you for choosing us and for taking the time to leave a review.
Sears Home Services on August 11, 2024
La B
Efficient and kind.
Customer service response - Thank you for your positive feedback; we're glad our service met your expectations.
Sears Home Services on August 01, 2024
BRIAN A
Customer service response - A big thank you, BRIAN, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 31, 2024
David S
Customer service response - A big thank you, David, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 30, 2024
Charles R
Dale was great. Professional, knowledgeable, he diagnosed the problem with our dryer quickly and had it up and running pronto!
Customer service response - Thank you for sharing your positive experience with Dale! We're thrilled he could get your dryer fixed quickly and efficiently.
Sears Home Services on July 28, 2024
Terri C
The technician was great. Very thorough. But the sears appliance repair I would give a "0". I had all appliances to be services today. I cancelled a trip when today was the only day I could get all 5 done in one day. Then at the last minute I am told that only 2 of my 5 appliances that all have the maintenance agreement were to be serviced. The other three were rescheduled on two different days without consulting with me if I was available or not. Two more days I have to wait around from 8-5. This is not good customer service. When asked to speak to a supervisor I was told to call back tomorrow.
Customer service response - We sincerely apologize for the inconvenience and misunderstanding regarding your service appointment. Thank you for bringing this to our attention, and we are committed to making this right.
Sears Home Services on July 20, 2024
Lee S
All was excellent!
Customer service response - We're thrilled to hear that everything was excellent! Thank you for your positive review.
Sears Home Services on July 07, 2024
Sue D
Customer service response - A big thank you, Sue, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 04, 2024
