11800 SE 82nd Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ber B
yes I really appreciated the professionalism that Daniel had the time he took to make sure that the work was thoroughly completed. I feel you need to give the technicians more time to do their jobs with feeling rushed, 10 minutes is not enough time to properly and thoroughly do maintenance on these products
Customer service response - Thank you for acknowledging Daniel's professionalism and providing feedback on our service times. We will certainly review our scheduling to ensure our technicians have ample time for thorough maintenance.
Sears Home Services on June 27, 2024
Rob E
friendly great customer service!
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service.
Sears Home Services on June 24, 2024
Cathy B
Thje water dispenser spigot was off-spot. The repairman found the problem and fixed it quickly.
Customer service response - Thank is for bringing this to our attention and we're glad to hear the problem was resolved quickly. We appreciate your feedback!
Sears Home Services on June 23, 2024
NANCY K
The repair person that came out was very nice. Definitely a great person. Now Sears is another story trying to make appointments trying to get a live person to speak to And then trying to get appointment straightened out that they messed up that’s almost impossible, but it was not that technician’s fault. He was really nice. Sears has went downhill. It’s so sad.
Customer service response - Thank you for your feedback, and we're glad you found our technician pleasant and helpful. We apologize for the difficulties you experienced with appointment scheduling and will work on improving our service.
Sears Home Services on June 20, 2024
Joy J
Dale is the absolute best! He is caring and professional and extremely efficient! Thank you Dale!!
Customer service response - Thank you so much for your kind words! We are thrilled to hear about your positive experience with Dale.
Sears Home Services on June 17, 2024
Sherry G
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 11, 2024
Trena S
The technician was very sweet and got right to work. It was an easy fix but I would have never figured it out on my own.
Customer service response - Thank you for sharing your positive experience with our technician. We're here to make appliance repair seamless and straightforward for you.
Sears Home Services on June 03, 2024
Susan H
The technician was knowledgeable and competent. I was impressed with the service. And my oven works!
Customer service response - Thank you for sharing your positive experience with our technician and service. We're thrilled to hear your oven is working great!
Sears Home Services on June 03, 2024
Donna R
Our tech Daniel was very friendly, knowledgeable and willing to answer questions. He was efficient and kept us informed along each step.
Customer service response - Thank you for highlighting our technician's friendliness, expertise, and communication. We're thrilled to have provided you with satisfactory service.
Sears Home Services on May 21, 2024
Lucy J
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 20, 2024