1533 Northeast F St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kristi L
On time, knowledgeable, very nice man.
Mark A
LARK S
Very friendly, knowledgeable Tech.
Brad F
Tech fixed issue
Parker R
Mary B
He was very respectful and showed me what to do the next time before calling
Kathy H
The technician was prompt, very polite, professional and honest. I would like to hire him again when the need arises.
Travis M
My technician, Bret gets 5 stars. He was exceptional in every way. I am not fond of the 100% virtual interface however.
Customer service response - Thank you for your feedback, Travis! We're glad to hear Bret provided exceptional service. We apologize for any inconvenience with the virtual interface and appreciate your input.
Sears Home Services on March 31, 2025
Sandy M
Our technician was friendly and professional, fixed our problem and gave us advice on how to avoid the problem from recurring. Much appreciated! It would be nice if Sears Appliance Repair could figure out a system that would more accurately narrow the window of anticipated time of arrival. We were originally told 8 AM through 5 PM, then the day of the repair it became11:37 AM to 12:50 PM, then mid-afternoon that day the technician called and informed us that we were now 5th in line. We had almost given up when he showed up sometime after 4:30. We were happy with every other aspect of this appointment and repair.
Customer service response - Thank you for your feedback, Sandy, and for appreciating our technician's service. We apologize for the scheduling inconvenience and are working on improving our appointment system.
Sears Home Services on October 20, 2024
Holly G
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on September 11, 2024
