400 N East Circle Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wendell A
The repair person was very friendly. However , my icemaker still does not ooerate
Customer service response - We apologize for the trouble you've faced, Wendell. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 30, 2025
Maritza T
I don’t appreciate my appointments being canceled. Please put it together and make appointments that you are able to attend. Also letting me know that they will arrive between 8am-5 and cancel at 4:54, not good at all
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on January 27, 2025
Sarah M
Scheduled for repair and was cancelled on the day of service 4 times!! Finally showed up on the 5th day it was “rescheduled” and over a MONTH without a working range. Would NEVER recommend this company if you needed reliable service. If you don’t care about your time or use of an appliance then go for it.
Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 22, 2024
Eric J
Communication and scheduling is trash
Customer service response - We apologize for the trouble you've faced, Eric. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 15, 2024
J M
I can’t really rate the service because the technician told us he was not qualified to work on my oven/microwave. Trying to get warranty work done.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 07, 2024
Paul N
Dishwasher is now just running through cycles, it is not working properly
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 25, 2024
Sandra B
He was not able to fix my ice maker. Claimed he could not reference the model number
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on March 20, 2024
