2323-2327 N Harrison Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Randy T
Harold was awesome as was the company
Customer service response - Thank you for taking the time to leave a review and for your kind words about our technician, Harold, and our company. We appreciate your feedback and are glad to hear that we provided you with excellent service.
Sears Home Services on February 08, 2024
Sarita H
Christa E
Johnny was professional and personable. He absolutely understood when we told him we’d fix it ourselves.
fred W
Iinstructive
John O
Harold the Technician was very professional and knowledgeable. Pleasant and patient and answered questions. Did a superb job and was done in a timely manner. Was well prepared with what he needed to complete the job!!
Kim
He was great, prompt and very helpful.
Linda W
Joseph was very kind and courteous, he checked my washing machine and of course it didn't make the noise so he didn't work on or replace anything. My charge was $129 instead of $119 for some reason. He thinks it might be a spring catching, but he didn't have one with him. I had previously told them it was making a bad noise and had added my model # and serial #.
Customer service response - Thank you for acknowledging Joseph's kindness and courtesy, Linda. We apologize for the pricing discrepancy and any inconvenience caused, and we appreciate your feedback as we work to improve our service.
Sears Home Services on August 20, 2024
Terry C
The Tech was pleasant & informative. Wish I could say the same about your AI system & major inconveniences of trying to reach scheduling department
Customer service response - Thank you for acknowledging our tech's professionalism and sharing your feedback on our system and scheduling process. We are actively working on improving this to serve you better.
Sears Home Services on July 17, 2024
Julie W
He was a very nice man but we did not get our dryer fixed or our washer.
Customer service response - We apologize for the trouble you've faced, Julie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 24, 2025
Gloria Y
Customer service response - Gloria, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on May 20, 2024
