2323-2327 N Harrison Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (65 reviews)

Mike J

July 17, 2024

I have Choice Home Warranty and they chose Sears for the repair of my AC unit. After waiting 2 weeks and the technician shows up and since he was to large to enter my attic said they would need to send someone else and charged us the $85 company and left with no repairs or diagnoses .

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on July 17, 2024

Tommy K

June 03, 2024

No one ever showed up and when you call you can never talk to a human poor customer service will never buy a Hotpoint again

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on June 03, 2024

Average Rating: 4.3/5 (65 reviews)