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1601 S Wood Dr Reviews
Read reviews from customers who used our services at 1601 S Wood Dr
Total reviews
49
Average Rating
4.6/5
My disappointment was the fee to repair. $600.00 to replace one part , about the same price of the purchased price of the dryer. ????? Needless to say, Did not get dryer repaired, only paid service charge! Stars are for the courtesy of repairman.
Barbara S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1762300906566
Sandy W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1761007177501
Marilyn J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760928353995
Came out and made sure if was done right.... friendly and informative
iamrOnNiEraw B,
Customer service response - Thank you for your review! We're glad to hear you found our service friendly and informative, and that everything was done right.
Sears Home Services on 1760403916034
Alexandria J,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760317086025
Susie D,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1759802314800
Keith was a very good service tech. He was friendly, answered all of my questions and was very helpful. He was the second tech to attempt to come to my house. The first one couldn't locate my address and failed to answer the phone when I called him three times after I missed his initial call. Keith was the answer to end the nightmare experience I had had up to today. He was NOT an Ai bot which was a nightmare to have to deal with!!! Those Ai bots need to be be replaced with real, live people. And the foreign woman I was forced to speak with, because there weren't any American, English speaking and understanding, people to speak with, was super annoying. Keith made the whole nightmarish experience much better and I would gladly recommend him to anyone but not the whole Sears/Assurant repair nightmare I went through in order to have him come out in the first place.
Bonnie,
Customer service response - Thank you for your detailed feedback, Bonnie. We're glad Keith was able to provide helpful and friendly service, and we apologize for the difficulties you faced earlier in the process. Your comments will help us improve.
Sears Home Services on 1753659898526
Keith was great! Friendly, personable and fast! I was very pleased. He went above and beyond. Even offered to come Through the garage so he didn’t track through the house. Great guy!
Malia D,
Customer service response - Thank you for your review, Malia! We're thrilled to hear about Keith's friendly and considerate service, and that he went above and beyond to ensure your satisfaction.
Sears Home Services on 1753319837891
Josiah H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752808596634
wendy H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752458265212
