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416 SE F Ave Reviews
Read reviews from customers who used our services at 416 SE F Ave
Total reviews
286
Average Rating
4.8/5
Ice maker
It still not working yet if it does not make ice by this evening can I call Brian to come back? I will wait to see if it makes ice later this evening.
Sandra W,
Wichita Falls, TXSatisfactory-
Satisfactory- but overall I am VERY disappointed with Sears Home Services. This is the THIRD attempt at trying to ger our stove repaired & after this "appointment " we STILL do NOT have a FULLY working stove. All I truly want is a 4 of my burners working AT THE SAME TIME!!! So whe. I really want is to be able cook multiple items on my stove at the same if I want too!!. *BTW: We STILL (nearly a week later) haven't heard from ANYONE as to what is going to be done to resolve our issue.!!!!
Tonia M,
Wichita Falls, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1782255337605
Completing the job
Real good at what he does. But he didn't finish the job. And he left before we could straighten it out. I still need help a problem the tech caused
Michael S,
Wichita Falls, TXCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1738795784406
Dissatisfied with service provided
The technician was not on time. I asked the technician to dispose of the old parts. He told me that he did not have room in his van to dispose . He just left the box here. I actually picked up the box and disposed it and put it in my trash bin.
Maxine T,
Wichita Falls, TXCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1698358482438
Ice maker
Didn't fix problem ice maker still not working have no ice
Anthony B,
Hobart, OKCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1694822729844
Can I give less points than one?
This man has no clue about washers and dryers and every time he came out, which was way too many over the course of one and a half month, the washer/dryer combo worked even less. He asked me AND my daughter about what to do next and also asked Google. He knew nothing about my problem. Now I got denied because he don't know what's wrong and is yet again taking another guess.
Rabea M,
Wichita Falls, TXCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1780954978371
Lazy technician
Did not want to work on GE . I told him it had already been diagnosed and he was like we should just get rid of the pair of GE appliances. He never pie my washer back on the stand/drawer it was on.
Mary M,
Sheppard Afb, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1750973880125
Negative 1
Horrible experience. He broke wiring on dishwasher And Said it was already that' way. Such a liar
Teresa L,
Iowa Park, TXCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1747863015849
Junk
I hate sears and lg . Thanks for nothing
Laramie B,
Bellevue, TXCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1746222251265
DAVID- SERVICE TECH
If i could give 0, i would. This man is a joke! He comes in blaming issue on something when he had not even looked at it. He had many excuses, kinked hose, LG doesn't have a leating coil, water not hot enough going into dishwasher when started. Takes too long for water to get to dishwasher. Said need to use spot cleaner for it to clean properly. IT IS USED. Bugs & cobwebs under the dishwasher. Throws a dead but out into the kitchen floor. He isn't a installer, not his job. I may damage floor or dishwasher when I pull it out. I won't be responsible, please sign here. There are dents in it, please sign here. The dent on outside is extremely minor. Dents on inside are from door shutting against top rack. Top water arm not spinning. He pulls it out and says it isn't installed according to code, because it is hard wired. I called our plumber thar installed it immediately. He contacted electrician, it is up to code. He couldn't diagnose issue. Stated insurance companies like to have 4 service calls before replacing if cannot be repaired. He puts a wire nut on the ground because it wasn't connected. Goes to his truck, comes in and says he had to use a nut from his own personal stash. Stands up, says that should take care of it. We asked what he did other than wire nut. Nothing, I have a call into my other service tech. Us: "Then how can it be taken care of? " Says a part needs to be ordered. We asked if a part needs to be ordered, why are you saying it's taken care of. Can't order part until he talks to someone. 2 customers called him while there. He was EXTREMELY rude to them on phone. I do not want him back at property.
Neill S,
Wichita Falls, TXCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1741730140017