3001 N Highway 81 Reviews
Showing most recent reviews from verified customers of Sears Home Services
GK E
I’ve been dealing with the same technician since 9/2/2024 - parts have been ordered 3 times, 2 of them was the same part (shipped at different times) the technician did not replace 2 out of 3 parts. He was very rude, acted like he knew it all. He never ran the dishwasher to see if the HE code was still going to appear. He has closed my tickets and reported back to the Lowe’s protection company that the dishwasher was fixed. Today is 9/27/2024 and my dishwasher is still NOT fixed. I have filled a complaint on the technician. I would NOT recommend them. The company they sent out was A&E through Sears.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 29, 2024