2501 Redwheat Dr Reviews
Read reviews from customers who used our services at 2501 Redwheat Dr
Total reviews
13
Average Rating
4.5/5
Matthew kept me advised of his arrival time and was here right on time. He was knowledgeable and friendly.
Karen L,
Customer service response - Thank you for taking the time to leave a review! We are glad that Matthew provided excellent service by keeping you informed and arriving on time, while also being knowledgeable and friendly. We appreciate your feedback!
Sears Home Services on 1706709422871
James S,
Customer service response - Hi James, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1718330484580
Sears is the absolute worst servicing company. First tech ordered one part and scheduled a new appt. Second tech said, no, it needed another part. Ordered and set a new appt. That part was more expensive and when it came in, it didn’t fix the problem. So new appointment. First tech again. Ordered the original part- again. No refund for more expensive part. Fifth appointment to install part- no show despite getting confirmation text from Sears that we had an appointment. You can’t call anyone except thru the corporate line which is a nightmare to try and get a human. I will never ever use Sears again. What a waste of money and time. Oh, and my oven still doesn’t work.
Kate B,
Customer service response - We apologize for the trouble you've faced, Kate. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728446790161