RR 2 Box 976-2 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stacy B
He was rude from the time he called until the time he walked out the door. So thankful he was not the first one who came out I would not have used your service again.
Customer service response - We apologize for the technician's behavior, Stacy. We appreciate your feedback and will address this to improve our service.
Sears Home Services on May 18, 2025
Elizabeth D
Tyler gets 5 stars. Sears gets none. Tyler was very professional and curteous. It took him no time to take the small seal where the ice comes out on my refrigerator and tighten it. Sears charged me $429 which seems wildly out of line with the work.
Customer service response - Thank you for taking the time to bring this to our attention, Elizabeth. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on March 28, 2024
