501 SE Washington Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Denise M
Glenda did and outstanding job
Customer service response - Thank you for taking the time to leave a review and for acknowledging Glenda's outstanding job. We appreciate your feedback and will continue to strive for excellence in our appliance repair services.
Sears Home Services on February 08, 2024
Dayle H
Amber H
Richard provided excellent service and care in repairing our refrigerator. It wasn't an easy job, but he was professional and courteous through the whole process.
jake M
Arrived next day on time. Glinda was awesome, fixed the dryer and was great to work with.
LeAnne T
Jacquelin B
Dana B
The repair person knew exactly what she was doing and was very kind and courteous. A pleasure to work with.
Michelle C
Wonderful!!
Diana Y
Unwilling to make a phone call to get pre-approval from my insurance so I would be able to get reimbursed after I paid him. It was a wasted 2 week wait to get him there and $119 to say he wouldn't tell the company what his estimate said. I was asking for 2 or 3 minutes. He was only there 2 or 3 minutes so not sure this was an unreasonable request.
Customer service response - We apologize for the trouble you've faced, Diana. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 21, 2025
