501 SE Washington Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dayle H
Amber H
Richard provided excellent service and care in repairing our refrigerator. It wasn't an easy job, but he was professional and courteous through the whole process.
jake M
Arrived next day on time. Glinda was awesome, fixed the dryer and was great to work with.
LeAnne T
Jacquelin B
Dana B
The repair person knew exactly what she was doing and was very kind and courteous. A pleasure to work with.
Michelle C
Wonderful!!
Diana Y
Unwilling to make a phone call to get pre-approval from my insurance so I would be able to get reimbursed after I paid him. It was a wasted 2 week wait to get him there and $119 to say he wouldn't tell the company what his estimate said. I was asking for 2 or 3 minutes. He was only there 2 or 3 minutes so not sure this was an unreasonable request.
Customer service response - We apologize for the trouble you've faced, Diana. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 21, 2025