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1101 Lonnie Abbott Blvd Reviews
Read reviews from customers who used our services at 1101 Lonnie Abbott Blvd
Total reviews
47
Average Rating
4.5/5
Fixed the problem
John J,
The technician actual service repair was great but the scheduling was the worst! First we were given a time frame of 8am-5pm. Much too big a window and then the technician did not arrive until 6pm. When I tried to contact the company to get clarity I was only able to talk to a computer and was only given the option of cancel or reschedule my service. This is after spending my whole day waiting for them to arrive. The day of the appointment we were able to access a link that supposedly showed where the technician was a gave a window they would arrive. It was between 8:30am and 10am and as mentioned ealier they did not arrive until 6pm.
Lavonna D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759371647370
Made an appointment. Repairman came a week later with nothing he needed to do the work. He orders parts, the parts come in the next day, it takes him another week to come out and he still hasn’t fixed it. He ordered the same parts again and this time remembered to order lubricant as well. Now he won’t be back for another month.
Jake W,
Customer service response - We apologize for the trouble you've faced, Jake. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781051426756
The tech could not diagnose the problem because we turned off the refrigerator because it the temp was high. When the tech came and turned it back on it was not staying high. But when the tech submitted the diagnoses he lied and said he tested it and the motor was making noise which it was not. Now we have to have someone else come out because of the dishonesty.
Ronald W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1762300807449
This service is a scam. Quote for labor $399.00 parts quoted for $178.00 told from repair man $29.00 for parts on Amazon. Repair man stated that company is a rip off. Paid $119.00 just to show up. A new machine was cheaper than the repair quote. No live people to talk to till tech is on site
mary G,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1761006899740
I have had Johnny here 3 times and another technician I time and still have no ice and my dispenser still leaks water. Please, please, please send someone who can fix my fridge. This has been going on for months. Ridiculous !!!!!!!!!
vicki C,
Customer service response - Thank you for taking the time to bring this to our attention, vicki. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1709165692564
THE STORE IS NOT IN ADA ANYMORE. Now The Boot Barn is at this location
Robert H,
Customer service response - Thank you, Robert, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705486120725
