2100 Niles Courtland Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (73 reviews)

Barbara S

May 21, 2025

Larry was friendly, kind, knowledgeable, informative, understanding. Nice to talk to. So very happy with the outcome. 😁

Source: Google

Customer service response - Thank you for your kind words, Barbara! We're delighted to hear that Larry provided friendly and knowledgeable service, and that you're happy with the outcome.

Sears Home Services on May 20, 2025

Tim J

May 21, 2025

Friendly and knowledgeable

Source: Google

Customer service response - Thank you for your feedback, Tim! We're glad to hear our technician was friendly and knowledgeable.

Sears Home Services on May 20, 2025

Leslie C

May 20, 2025

The technician didn't give me the best news (the replacement part cost more than I cared to spend), so I'm buying a new refrigerator instead, but he was professional and courteous. Thank you!

Source: Google

Customer service response - Thank you for your feedback, Leslie! We're glad to hear our technician was professional and courteous, even though the news wasn't ideal.

Sears Home Services on May 19, 2025

Darling E

May 07, 2025

He was fast and accessed the problem and came up with a quick solution.

Source: Google

Customer service response - Thank you for your feedback, Darling Ebony! We're glad to hear our technician quickly assessed and resolved the problem.

Sears Home Services on May 07, 2025

Shelly P

April 29, 2025

Eric was great. Didn't mind me looking over his shoulder to learn.

Source: Google

Customer service response - Thank you for your feedback, Shelly! We're glad to hear Eric provided great service and was accommodating during the repair.

Sears Home Services on April 29, 2025

Hkjj H

April 14, 2025

It took 3 scheduled dates before someone showed up,but the great service Eric provided was worth the wait!

Source: Google

Customer service response - Thank you for your feedback! We're glad to hear that Eric's service made up for the initial scheduling issues.

Sears Home Services on April 14, 2025

Jolene C

April 10, 2025

Eric D has alot of knowledge and is very clean. Always does a great job. I wish I could request him every time. Because then I know my appliances will always be fixed correctly. Thanks great job as always!

Source: Google

Customer service response - Thank you for your kind words, Jolene! We're delighted to hear that Eric consistently provides knowledgeable and thorough service.

Sears Home Services on April 10, 2025

Chris N

April 07, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 07, 2025

Daniel P

April 02, 2025

Excellent service

Source: Google

Customer service response - Thank you for your feedback, Daniel! We're glad to hear you received excellent service.

Sears Home Services on April 01, 2025

Brauna K

March 30, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 30, 2025

Average Rating: 4.6/5 (73 reviews)
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