2100 Niles Courtland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Barbara S
Larry was friendly, kind, knowledgeable, informative, understanding. Nice to talk to. So very happy with the outcome. 😁
Customer service response - Thank you for your kind words, Barbara! We're delighted to hear that Larry provided friendly and knowledgeable service, and that you're happy with the outcome.
Sears Home Services on May 20, 2025
Tim J
Friendly and knowledgeable
Customer service response - Thank you for your feedback, Tim! We're glad to hear our technician was friendly and knowledgeable.
Sears Home Services on May 20, 2025
Leslie C
The technician didn't give me the best news (the replacement part cost more than I cared to spend), so I'm buying a new refrigerator instead, but he was professional and courteous. Thank you!
Customer service response - Thank you for your feedback, Leslie! We're glad to hear our technician was professional and courteous, even though the news wasn't ideal.
Sears Home Services on May 19, 2025
Darling E
He was fast and accessed the problem and came up with a quick solution.
Customer service response - Thank you for your feedback, Darling Ebony! We're glad to hear our technician quickly assessed and resolved the problem.
Sears Home Services on May 07, 2025
Shelly P
Eric was great. Didn't mind me looking over his shoulder to learn.
Customer service response - Thank you for your feedback, Shelly! We're glad to hear Eric provided great service and was accommodating during the repair.
Sears Home Services on April 29, 2025
Hkjj H
It took 3 scheduled dates before someone showed up,but the great service Eric provided was worth the wait!
Customer service response - Thank you for your feedback! We're glad to hear that Eric's service made up for the initial scheduling issues.
Sears Home Services on April 14, 2025
Jolene C
Eric D has alot of knowledge and is very clean. Always does a great job. I wish I could request him every time. Because then I know my appliances will always be fixed correctly. Thanks great job as always!
Customer service response - Thank you for your kind words, Jolene! We're delighted to hear that Eric consistently provides knowledgeable and thorough service.
Sears Home Services on April 10, 2025
Chris N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 07, 2025
Daniel P
Excellent service
Customer service response - Thank you for your feedback, Daniel! We're glad to hear you received excellent service.
Sears Home Services on April 01, 2025
Brauna K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 30, 2025