2100 Niles Courtland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Hkjj H
It took 3 scheduled dates before someone showed up,but the great service Eric provided was worth the wait!
Customer service response - Thank you for your feedback! We're glad to hear that Eric's service made up for the initial scheduling issues.
Sears Home Services on April 14, 2025
Jolene C
Eric D has alot of knowledge and is very clean. Always does a great job. I wish I could request him every time. Because then I know my appliances will always be fixed correctly. Thanks great job as always!
Customer service response - Thank you for your kind words, Jolene! We're delighted to hear that Eric consistently provides knowledgeable and thorough service.
Sears Home Services on April 10, 2025
Chris N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 07, 2025
Daniel P
Excellent service
Customer service response - Thank you for your feedback, Daniel! We're glad to hear you received excellent service.
Sears Home Services on April 01, 2025
Brauna K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 30, 2025
Jean W
Technician was friendly , professional and knowledgeable about my product.
Customer service response - Thank you for your kind words, Jean! We're glad to hear our technician was friendly, professional, and knowledgeable about your product.
Sears Home Services on March 30, 2025
Michele D
Awesome and prompt customer service! Knew what he was talking about and backed that up in action with a quickness. Had our washer back in working order as quickly as the part arrived....to the day after arrival! That is wonderful. Very friendly demeanor and gave good advice for upkeep. Thanks again for all you do.
Customer service response - Thank you for your kind words, Michele! We're delighted to hear our technician provided prompt and knowledgeable service, and that your washer is back in working order.
Sears Home Services on March 25, 2025
Meagan M
Neil was fantastic! He was extremely knowledgeable, friendly, and efficient. If I ever need an appliance repaired again, I will definitely use Sears Appliance repair, and hopefully Neil would be my repair technician again.
Customer service response - Thank you for your kind words, Meagan! We're delighted to hear Neil provided knowledgeable and friendly service, and we look forward to assisting you with any future appliance needs.
Sears Home Services on March 19, 2025
Karen B
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Wendy S
Eric did a wonderful job on my Kenmore Elite Dryer. He knew immediately what parts were needed to fix my dryer. Once the new parts came in he was able to put them in, and within an hour the dryer was back working. I have several Kenmore appliances and will gladly call him again if need be to fix them.
Customer service response - Thank you for your kind words, Wendy! We're delighted to hear that Eric efficiently repaired your Kenmore Elite Dryer and that you would call on him again for your appliance needs.
Sears Home Services on January 22, 2025
