2100 Niles Courtland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
debi H
joe was super nice and had the issue resolved quickly. thank you :)
Customer service response - Thank you for your feedback, Debi! We're glad to hear Joe was able to resolve the issue quickly and that you had a positive experience.
Sears Home Services on December 17, 2024
Stavros A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 27, 2024
Deb R
Technician arrived timely, did a great job and left no mess. Really liked having a short arrival window and notification system
Customer service response - Thank you for your feedback, Deb! We're glad to hear you appreciated the timely service, clean work, and our notification system.
Sears Home Services on November 21, 2024
Vicki S
Eric was fantastic. We had a scheduled appointment prior to meeting Eric and the guy they originally sent didn't get our washer working and he misdiagnosed the problem. When Eric came everything got fixed properly and in working order and he explained everything as he did it as well. We are very grateful because we probably would have no longer used your service if we hadn't had such good service from Eric.
Customer service response - Thank you for your kind words about Eric, Vicki. We're thrilled he was able to resolve the issue and provide you with excellent service.
Sears Home Services on November 13, 2024
Harold B
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 11, 2024
Carson B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
Barbara F
Did a good job of fixing and I selected the appliance plan for future repairs.
Customer service response - Thank you for your feedback, Barbara! We're glad to hear you're satisfied with the repair and chose the appliance plan for future needs.
Sears Home Services on November 05, 2024
Renee N
Very professional, on time, explained each concern.
Customer service response - Thank you for your kind words, Renee! We're glad to hear our technician was professional, punctual, and informative.
Sears Home Services on November 05, 2024
Jackie V
Eric was the best repair person we have ever dealt with!! And I’m 75 - I have dealt with quite a few in my time this young man was the best ever!! Polite make sure everything was good before I put it back. Let me wipe an area I could never reach just the best ever.
Customer service response - Thank you for your kind words about Eric. We're thrilled to hear he provided such exceptional service and made a lasting impression!
Sears Home Services on October 24, 2024
Lori V
Our service person was great. He was timely, professional and helpful!
Customer service response - Thank you for your kind words! We're delighted to hear our service person was timely, professional, and helpful.
Sears Home Services on October 20, 2024