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2100 Niles Courtland Rd Reviews
Read reviews from customers who used our services at 2100 Niles Courtland Rd
Total reviews
126
Average Rating
4.6/5
William,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1754880071846
STEPHEN P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753748046287
This repairman was a God send. He was very thorough checked everything and educated me on what the parts of the machine was and what their functions are. He was very polite and took what I told him seriously. The experience with this young man was amazing.
Sarah M,
Customer service response - Thank you for your kind words, Sarah! We're thrilled to hear that our repairman provided thorough and educational service, and that you had an amazing experience.
Sears Home Services on 1753659915831
After waiting several weeks for the refrigerator to be fixed, we were lucky to get a really good technician. The technician that came to fix our refrigerator did a great job! He was pleasant and quick. The technician gets 5 stars but the company will get 2 stars. They are in no hurry at all to get your appliance fixed.
Tracey C,
Customer service response - Thank you for your feedback, Tracey! We're glad to hear the technician did a great job, and we appreciate your patience with the repair process.
Sears Home Services on 1753405859699
Angie B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1753066961510
Carole G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752808587151
Jim W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752808596475
We've had the pleasure of working with Neil Pryor from Sears twice over the past two years, both times for circuit board issues. Neil is knowledgeable and personable. The most recent experience required some extra attention when a properly labeled replacement part turned out to be improperly packaged from the factory. As a result, Neil was required to return twice in order to complete the repair, and we couldn't be happier for the quality of service he provided. Our washer is working now, for the first time in two weeks. I've never been so happy to do laundry. When our second board failed, after a couple of years, we didn't think twice about calling Sears. After this experience, we can say that, if it happens again, I know who to call. Our thanks to Neil in making a problem into a enjoyable experience. Mike S.
Michael S,
Customer service response - Thank you for your kind words, Michael! We're delighted to hear Neil provided knowledgeable and personable service, and we're glad your washer is back in working order.
Sears Home Services on 1752194286672
Our service technician did a great job. Very thorough and organized. Give the man a raise!!
James C,
Customer service response - Thank you for your feedback, James! We're glad to hear our technician did a thorough and organized job.
Sears Home Services on 1750208296033
Courteous and informative, a good representative
Bruce M,
Customer service response - Thank you for your feedback, Bruce! We're glad to hear our technician was courteous and informative.
Sears Home Services on 1750208363919
