2100 Niles Courtland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jean W
Technician was friendly , professional and knowledgeable about my product.
Customer service response - Thank you for your kind words, Jean! We're glad to hear our technician was friendly, professional, and knowledgeable about your product.
Sears Home Services on March 30, 2025
Michele D
Awesome and prompt customer service! Knew what he was talking about and backed that up in action with a quickness. Had our washer back in working order as quickly as the part arrived....to the day after arrival! That is wonderful. Very friendly demeanor and gave good advice for upkeep. Thanks again for all you do.
Customer service response - Thank you for your kind words, Michele! We're delighted to hear our technician provided prompt and knowledgeable service, and that your washer is back in working order.
Sears Home Services on March 25, 2025
Meagan M
Neil was fantastic! He was extremely knowledgeable, friendly, and efficient. If I ever need an appliance repaired again, I will definitely use Sears Appliance repair, and hopefully Neil would be my repair technician again.
Customer service response - Thank you for your kind words, Meagan! We're delighted to hear Neil provided knowledgeable and friendly service, and we look forward to assisting you with any future appliance needs.
Sears Home Services on March 19, 2025
Karen B
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Wendy S
Eric did a wonderful job on my Kenmore Elite Dryer. He knew immediately what parts were needed to fix my dryer. Once the new parts came in he was able to put them in, and within an hour the dryer was back working. I have several Kenmore appliances and will gladly call him again if need be to fix them.
Customer service response - Thank you for your kind words, Wendy! We're delighted to hear that Eric efficiently repaired your Kenmore Elite Dryer and that you would call on him again for your appliance needs.
Sears Home Services on January 22, 2025
Charla F
Eric was very professional and very nice. Seems to have fixed problem. Was very happy with the service and service person!
Customer service response - Thank you for your kind words, Charla! We're delighted to hear that Eric provided professional service and resolved the issue to your satisfaction.
Sears Home Services on January 09, 2025
Linda S
Technician was very knowledgeable and answered all questions in a pleasant manner. He verified that the air and water filters we had recently replaced, were installed correctly. The tech helped us understand the benefits of purchasing a home warranty. We would definitely recommend Sears repair to others.
Customer service response - Thank you for your kind words, Linda! We're glad to hear our technician was knowledgeable and helpful, and that you would recommend our service to others.
Sears Home Services on January 01, 2025
Patrick F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 29, 2024
debi H
joe was super nice and had the issue resolved quickly. thank you :)
Customer service response - Thank you for your feedback, Debi! We're glad to hear Joe was able to resolve the issue quickly and that you had a positive experience.
Sears Home Services on December 17, 2024
Stavros A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 27, 2024
