2100 Niles Courtland Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (83 reviews)

Martha B

May 21, 2024

He was very pleasant. He found the problem and hopefully took care of problem

Source: Google

Customer service response - Thank you for your feedback; we're glad to hear you had a positive experience and that the issue with your appliance was resolved. We appreciate you choosing our services.

Sears Home Services on May 21, 2024

Rob Y

May 21, 2024

Eric is an amazing technician. All technicians should stride to be just like him. Super professional, very nice and polite, above and beyond to make sure that we were fully advised of all options and issues on the table. A very speedy and thorough diagnostic of the issue. You can tell the man truly prides himself in what he does and is very knowledgeable. I would have gave him 10 stars if I could. The man deserves a promotion and a raise. He should be training technicians. Thank you ERIC for being all that you were.☆☆☆☆☆☆☆☆☆☆ 10 STARS!

Source: Google

Customer service response - Thank you for your glowing review! We're thrilled to hear about your positive experience with Eric and will definitely share your kind words with him.

Sears Home Services on May 21, 2024

Valerie G

March 13, 2024
Source: Google

Customer service response - A big thank you, Valerie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 13, 2024

christine K

January 29, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 28, 2024

Royal S

January 25, 2024

The two technicians were great!

Source: Google

Customer service response - Thank you for your review! We appreciate your feedback and we're glad to hear that our technicians provided great service.

Sears Home Services on January 26, 2024

Linda H

October 27, 2023

Eric was very timely in keeping us posted on his arrival time. He was very personable but yet professional in doing his job. We have been pleased with both servicing jobs this year!

Source: Google

Kathryn P

December 21, 2023
Source: Google

Maggie

November 07, 2023
Source: Google

Mario H

November 10, 2023

Technician was punctual, and communicated well on each arrival times. He was respectful and understanding to my situation. He assessed the issue, returned after the parts for the repair arrived, and completed the repair needed right before the holidays 😁

Source: Google

Joseph J

December 21, 2023
Source: Google
Average Rating: 4.7/5 (83 reviews)