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802-552-4364
2100 Niles Courtland Rd Reviews
Read reviews from customers who used our services at 2100 Niles Courtland Rd
Total reviews
126
Average Rating
4.6/5
I purchased a new , push behind bag lawnmower from SEARS at the EASTWOOD MALL ( IN NILES , OH ) with a 6 year EXTENDED WARRENTY ! and now they say they don't do the EXTENDED anymore ??? This is FALSE ADVERTISING , PERIOD ! THEFT !!!
Bernardo S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1745799455502
A technician supposedly fixed my washer 2 weeks ago. The washer is not functioning. Do you guarantee your service?
Peg H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745194820057
It's been over a week and no one has shown up to fix the dryer.
robert H,
Customer service response - We apologize for the trouble you've faced, robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1737350611779
I contacted Sears home appliance but A and E came our to do service. The gentleman couldn't find anything wrong with the washer (it wouldn't sense to run the cycle and wash my clothes) but still charged me $142 for coming out and was willing to sell me a $50 a month warranty on my 6 year old washer and come out with two other guys to fix the washer at around $800 but didn't know why it wasn't working. What a scam will never call Sears again. If this is who they have come out forget them. I'll also never allow A and E in my house again.
Kandice A,
Customer service response - We're really sorry to hear about your experience, Kandice. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1733287818099
There were 3 parts ordered the repairman only replaced 2 that concerns me
Glenn S,
Customer service response - We apologize for the trouble you've faced, Glenn. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725927870919
Poor customer service, refused refund, and untimely
Zackary E,
Customer service response - Hi Zackary, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1724032444993
