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3408 W Central Ave Reviews
Read reviews from customers who used our services at 3408 W Central Ave
Total reviews
443
Average Rating
4.8/5
Home owner
Technician said there is nothing wrong with the refrigerator because it is cooling. But it will cool for awhile then stop working. Then start working again. There is definitely something wrong with the refrigerator.
Richard J,
Toledo, OHA/c
You all have not done the job yet
Doug G,
Temperance, MIIt's still not fixed ( And it's hot in my home)
The service man was friendly and knowledgeable. He found two leaks and cut a big hole in the side of the furnace duct . Still no a/c . Now we have to wait for the home warranty company.
Gregory S,
Toledo, OHwasher and range check-up from June 14, 2024
It is beyond ridiculous to send out 8 emails after an appointment as well as the 3-4 per day the week of the appointment (texts and emails). The 3-4 per day gave us a chance to move our appointment to an earlier day. If I hit C for confirm that should do it. Brandon's service was good he found no problems.
Dennis F,
Toledo, OHDid not finish
Nice guy but didn't replace rubber flap didn't put bottom plate back on
Trevor S,
Whitehouse, OHDishwasher Repair
The customer service to schedule a repair was atrocious. They sent numerous email and text messages asking us to confirm our appointment. The first time we were scheduled, we waited all day and nobody showed. We got a text late that day saying that we had to reschedule. We did reschedule, but then they scheduled us for two different days and two different appointments so we had no idea when we were going to get service or if we were actually going to get service.
Michael W,
Toledo, OHCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our servic es. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1761256536301
Not happy
He said it was a design flaw with the ice on the door and it will continue to freeze up. He cleaned it out but said it will continue to happen, nothing he could do about it. He attempted to adjust the water pressure to the water line to the fridge and ruined our water pressure. I told him as he was leaving I have no water pressure and he attempted to fix it with no success and told me to call a plumber. Shortly after he left my husband checked on it and there was a steady stream of water coming from the water line that he was attempting to adjust. We had to shut off the water to the whole house as it filled a bucket within 20 minutes. I have an emergency plumber coming tomorrow that is now going to cost us money that we did not intend to pay. Our water pressure was fine and had no leaks before this. I would like a follow up phone call and some sort of monetary resolution to this. As the ice maker was not fixed and now we have problems we didn't have to begin with.
Kayla K,
Erie, MICustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1747258232753
Paid for nothing
Washer wasn't even broke and he looked everything up on YouTube should saved money and do that myself
Damion R,
Toledo, OHCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1725572803916
Not good
2 days after service was completed the boiler stoped working again, same problem pilot wont stay lit. Tried to get seats home serve to come back out to fix it they canceled reseat for next day didn't show next day then completely cancelled saying they didn't know how to deal with boilers
Charlotte D,
Toledo, OHCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1778274179855
Refrigerator repair
The problem has not been fixed now. The freezer is not freezing. Had to remove all my items again.
Rosemary B,
Toledo, OHCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1772145347116