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300 E Kemper Rd Reviews
Read reviews from customers who used our services at 300 E Kemper Rd
Total reviews
274
Average Rating
4.3/5
Linda B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1760404159115
Jeff L,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1759971595112
The technician was great. The parts were shipped in advance which spread the repair up considerably. He was courteous and knowledgeable and had the repair fixed on less than an hour.
Jill J,
Customer service response - Thank you for your kind words, Jill! We're happy to hear that the technician was courteous and knowledgeable, and that the advance shipment of parts sped up the repair process.
Sears Home Services on 1759801245418
We needed to have our washer looked at to determine if it was worth repairing. The technician did a great job. I did not care for the daily communication from the Sears bots, they were very annoying.
Monika E,
Customer service response - Thank you for your kind words, Monika! We're happy to hear the technician did a great job, and we apologize for the inconvenience caused by the daily communications.
Sears Home Services on 1758762811063
Sears really get customer service, (take note Best Buy). They told us exactly what is wrong with our washer and the cost to fix it. Also, showed up in the time window they said they would. Highly recommend for any appliance service you need.
B (,
Customer service response - Thank you for your kind words, B Hoste! We're happy to hear that you had a positive experience with our service and that we could meet your expectations.
Sears Home Services on 1758502276347
Robert was a true professional thank you for coming out.
James A,
Customer service response - Thank you for your kind words, James! We're happy to hear that Robert was a true professional during your service.
Sears Home Services on 1758503116988
My service technician was Scott he was very attentive to the details, my fridge lights were out he repaired. My door handles was loose he repaired and He fixed the initial problem that I reported if I need anything else about my fridge it would be Scott. I will ask for thank you Scott.
Queen S,
Customer service response - Thank you for your kind words, Queen! We're happy to hear that Scott was attentive and resolved all your fridge issues.
Sears Home Services on 1758160270217
The service by the repair man was awesome The service from the company was terrible Repair man was due on Monday did not come until Friday we had to cancel appointments waiting and no human interaction will never use this service again and will tell my friends about the lack of communication from any human
Judi A,
Customer service response - Thank you for your feedback, Judi. We're happy to hear the repair man provided awesome service, but we're sorry for the communication issues you faced. Please contact us directly so we can address your concerns.
Sears Home Services on 1757906134331
Gayle G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1757654931669
Darryl was very personal and engaging. Do not take this wrong but I hope I don't need to have you guys out again but if I do I would like to always request Darryl
Rae R,
Customer service response - Thank you for your kind words, Rae Ann! We're happy to hear that Darryl was personal and engaging, and we'll be sure to pass along your request.
Sears Home Services on 1757654220039
