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802-552-4364
300 E Kemper Rd Reviews
Read reviews from customers who used our services at 300 E Kemper Rd
Total reviews
296
Average Rating
4.3/5
The repairman was great, but the service provided by Sears Protection was horrendously poor.
Paula D,
Customer service response - Thank you for your feedback, Paula. We're happy to hear the repairman was great, but we're sorry for the issues you faced with Sears Protection. Please contact us directly so we can address your concerns.
Sears Home Services on 1762736836880
Could have checked the resistance in the heating unit before replacing it.
J.scott B,
Customer service response - Thank you for your feedback, J.scott. We appreciate your suggestion and will use it to improve our service.
Sears Home Services on 1754524062807
Chris, the technician was very nice. He explained the problem with my window air conditioner. He looked up the parts and they no longer sale them. Therefore, I have to purchase another. I know it isn't his problem but you can't get any store to deliver the new one and then remove the old one.
Teresa M,
Customer service response - Thank you for your review, Teresa! We're happy to hear that Chris was nice and explained the situation with your air conditioner. We understand the inconvenience and appreciate your patience.
Sears Home Services on 1750637030759
Very professional , very good
Patrick L,
Customer service response - Thank you for your kind words and for acknowledging our professionalism. We're delighted to hear you had a very good experience with our service!
Sears Home Services on 1718068203803
tvinny J,
One part was ordered but not changed out. I hope this part does not fail in the near future.
Chris J,
Raman A,
Customer service response - Hi Raman, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1763691377609
Munira Y,
Customer service response - Hi Munira, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1747272694824
Unfortunately, the technician did not turn my water heater back on after servicing. Woke up to cold water. Was able to start again myself.
Diane O,
Customer service response - Thank you for taking the time to leave a review. We greatly appreciate your kind words and are pleased to hear that our technician provided helpful and professional service.
Sears Home Services on 1707355862728
Hasn’t completed the repair couldn’t move the frig out
Timothy S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773623769375
