300 E Kemper Rd Reviews

Read reviews from customers who used our services at 300 E Kemper Rd


Total reviews

274


Average Rating

4.3/5

September 24, 2025
Overall rating

We needed to have our washer looked at to determine if it was worth repairing. The technician did a great job. I did not care for the daily communication from the Sears bots, they were very annoying.

Monika E,

Customer service response - Thank you for your kind words, Monika! We're happy to hear the technician did a great job, and we apologize for the inconvenience caused by the daily communications.

Sears Home Services on 1758762811063

September 22, 2025
Overall rating

Sears really get customer service, (take note Best Buy). They told us exactly what is wrong with our washer and the cost to fix it. Also, showed up in the time window they said they would. Highly recommend for any appliance service you need.

B (,

Customer service response - Thank you for your kind words, B Hoste! We're happy to hear that you had a positive experience with our service and that we could meet your expectations.

Sears Home Services on 1758502276347

September 21, 2025
Overall rating

Robert was a true professional thank you for coming out.

James A,

Customer service response - Thank you for your kind words, James! We're happy to hear that Robert was a true professional during your service.

Sears Home Services on 1758503116988

September 17, 2025
Overall rating

My service technician was Scott he was very attentive to the details, my fridge lights were out he repaired. My door handles was loose he repaired and He fixed the initial problem that I reported if I need anything else about my fridge it would be Scott. I will ask for thank you Scott.

Queen S,

Customer service response - Thank you for your kind words, Queen! We're happy to hear that Scott was attentive and resolved all your fridge issues.

Sears Home Services on 1758160270217

September 14, 2025
Overall rating

The service by the repair man was awesome The service from the company was terrible Repair man was due on Monday did not come until Friday we had to cancel appointments waiting and no human interaction will never use this service again and will tell my friends about the lack of communication from any human

Judi A,

Customer service response - Thank you for your feedback, Judi. We're happy to hear the repair man provided awesome service, but we're sorry for the communication issues you faced. Please contact us directly so we can address your concerns.

Sears Home Services on 1757906134331

September 12, 2025
Overall rating

Gayle G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1757654931669

September 12, 2025
Overall rating

Darryl was very personal and engaging. Do not take this wrong but I hope I don't need to have you guys out again but if I do I would like to always request Darryl

Rae R,

Customer service response - Thank you for your kind words, Rae Ann! We're happy to hear that Darryl was personal and engaging, and we'll be sure to pass along your request.

Sears Home Services on 1757654220039

September 07, 2025
Overall rating

Vanessa W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757298801820

September 07, 2025
Overall rating

Very nice guy who checked out my problem & determined it was not worth repairing because of age.

Steve R,

Customer service response - Thank you for your kind words, Steve! We're happy to hear that our technician was nice and provided you with an honest assessment.

Sears Home Services on 1757297259944

October 30, 2025
Overall rating

Ac/heat repair. Heat is working

Cam W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1757298811735

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