7875 Johnnycake Ridge Rd Reviews

Eric is very knowledgeable, professional, & friendly. Notified me of his approximate arrival time. Explained what to expect during the repair process. Extremely satisfied with the appointment.

Would like an update via text/email if technician is going to be later than original time. But Vince did an amazing job, very thorough and told me everything he was doing, when he was doing it. He is extremely personable and professional. He even apologized and explained why there was a delay on him getting there. Appreciate his honest work!

Excellent customer service. Eric called in the morning to inform me what time he would arrive for the appointment. He was prompt and professional.

Our tech was friendly and knowledgeable and gave us information to get our problem solved

He has been here before on another repair. As before, he was great.

Vincent was extremely professional and thorough on this service call. He was apologetic that we had to have a second service call for the same issue in a very short time frame. He replaced all of the drum roller bearings as they were obviously bad. The one that was replaced on the previous call was also very suspect as the other three that were bad placed an undue out of balance condition on the one good one. Vince was top notch in my opinion.

I would have given the technician a 5 but they didn’t make any effort to clean up afterwards.