7875 Johnnycake Ridge Rd Reviews

Read reviews from customers who used our services at 7875 Johnnycake Ridge Rd


Total reviews

196


Average Rating

4.6/5

November 18, 2023
Overall rating

Raymond K,

November 18, 2023
Overall rating

Excellent customer service. Eric called in the morning to inform me what time he would arrive for the appointment. He was prompt and professional.

Vincent B,

November 18, 2023
Overall rating

Ahrea R,

November 20, 2023
Overall rating

Our tech was friendly and knowledgeable and gave us information to get our problem solved

Matthew F,

November 20, 2023
Overall rating

He has been here before on another repair. As before, he was great.

David W,

November 22, 2023
Overall rating

Vincent was extremely professional and thorough on this service call. He was apologetic that we had to have a second service call for the same issue in a very short time frame. He replaced all of the drum roller bearings as they were obviously bad. The one that was replaced on the previous call was also very suspect as the other three that were bad placed an undue out of balance condition on the one good one. Vince was top notch in my opinion.

Steven M,

May 04, 2026
Overall rating

I would have given the technician a 5 but they didn’t make any effort to clean up afterwards.

Michael S,

Customer service response - Thank you for your feedback, Michael. We're glad to hear the technician did a good job, and we apologize for the lack of cleanup after the service.

Sears Home Services on 1777914479024

March 30, 2025
Overall rating

I gave it 4 stars because of the price. They did come and fix my dryer which is what I called about and they came the next day. The guy had the parts needed to fix it and was knowledgeable and friendly no complaints there. But almost a $500 repair for a pulley and a couple wheels?? The guy wasn’t even at my house for an hour. Ridiculous.

Kurt S,

Customer service response - Thank you for your feedback, Kurt. We're glad to hear our technician was knowledgeable and friendly, but we understand your concerns about the pricing.

Sears Home Services on 1743384367007

January 30, 2026
Overall rating

I would definitely recommend this company for repairs. I have used them and every time they Ate always very punctual and knowledgeable. They also do not make you wait weeks for an appointment.

Dianne B,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1734659342260

August 25, 2024
Overall rating

Pretty good the only problem is. The sign was gone. Probably a remodel but I can't get in. Was the store temporarily closed due to the remodel?????????

Thomas E,

Customer service response - Thank you for your feedback, Thomas. We apologize for any confusion caused by the missing sign and will ensure clearer communication in the future regarding any temporary closures or remodels.

Sears Home Services on 1724566503919

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