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7875 Johnnycake Ridge Rd Reviews
Read reviews from customers who used our services at 7875 Johnnycake Ridge Rd
Total reviews
196
Average Rating
4.6/5
Unable to diagnose or fix the problem. Waste of time and money
Jeremy S,
Customer service response - We apologize for the trouble you've faced, Jeremy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1735532935667
never showed up, we waited for 6 hours waiting. poor service
Robert S,
Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725765851314
Technician spent 3 hours installing a new compressor, said it was fixed and to wait 24 hours. Fridge is 37 degrees however freezer is 66 degrees 25 hours later.
Amy H,
Customer service response - We're really sorry to hear about your experience, Amy. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1724900518284
It's 2 hours after tech left. Ice machine still not working. No sound of water running to even try to make ice. Sounds dead as a door nail. And now the freezer light is flickering on and off.
theresa G,
Customer service response - Thank you for taking the time to bring this to our attention, theresa. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1720412830579
The repairman Frank was very unprofessional and provided us with a bad customer experience. Apparently we were an inconvenience near the end of the day. We’ve had good experience with other technicians there but this was bad enough that we’ll be looking at other protection plans. Disappointing.
Bridget P,
Customer service response - Thank you for taking the time to bring this to our attention, Bridget. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1711926139917
Tech didn't show up.
Jake K,
