2600 Lincoln Way E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pamela H
SERVICE PERSONNEL WAS VERY POLITE AND KNOWLEDGEABLE. ANSWERED ALL MY ??? . AND WAS ON TIME.
Gregg R
Michael Z
Bill R
This is the old Massillon Kmart turned into a rather nice self-storage place. I don't know about any appliance repair.
Customer service response - Thank you for your feedback, Bill. We are an appliance repair service located at the same address and appreciate your input.
Sears Home Services on May 11, 2025
Jerry H
blower worked fine day of but when temperature dropped idle is running badly - spiratic idle does not run smooth
Robert S
Samantha R
Unable to talk to a person. AI operator and no longer hire humans for this. I will unfortunately no longer support this company. Shame on you Sears - you make enough overhead to hire people.
Customer service response - We apologize for the trouble you've faced, Samantha. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 19, 2025
Todd S
The price for their repairs are far more than a local repair man. Would not recommend.
Chris R
Can't get a human on the phone to try to get a repair, its constant if calling about X press Y, and requesting a phone number for an account I don't have yet.
Tyler W
We called 2 weeks ago to have someone come repair a washer and fridge, they give us a date of 6-24-21. They call the day before and say someone will be there between 8a and 5p 9hrs! Ok well we waited all day I had to go to work she had called off worm for this and 5p comes around and nobody showed up she called and the person on the phone says “oh it looks like it needs rescheduled, he must have had too much to complete. She’s like I can do an emergency appointment and see when I can get someone out there”
