1005 E Columbus St Reviews

Read reviews from customers who used our services at 1005 E Columbus St


Total reviews

102


Average Rating

4.5/5

December 21, 2023
Overall rating

Very good! Excellent service!

Christopher D,

November 10, 2023
Overall rating

He actually took the time to diagnose the problem. He was thorough.

Ashlie L,

November 14, 2023
Overall rating

The technician communicated every step of the way, from what time he would arrive to what was going on during the repair, and she clearly stated the path forward through the claim process, very professional, very courteous, very responsive

Shane W,

November 17, 2023
Overall rating

Very courteous and knowledgeable. Got the problem fixed right away!

angie L,

January 16, 2024
Overall rating

Very nice gentleman .did a wonderful job

Betsy H,

Customer service response - Thank you for your kind review! We are glad to hear that our technician provided excellent service. Your feedback is greatly appreciated!

Sears Home Services on 1705393282030

August 27, 2026
Overall rating

William F,

Customer service response - Thanks for the great rating, William! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1787833057074

June 03, 2026
Overall rating

karla M,

Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1780530692956

April 22, 2026
Overall rating

James Z,

Customer service response - Thanks for the great rating, James! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1776897902758

July 05, 2026
Overall rating

Repairman sent several different times when he would be here. I asked him if the issue was the freezer being un level he said no and kept working said the issue was it was the drain said he fixed it charged me and went on his way. Since it appeared to be working again I went to the store and bought over $100 in food to put in it. Now a few days later its not working again. It best be corrected.

Sharon S,

Customer service response - We apologize for the trouble you've faced, Sharon. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1783299801424

November 18, 2024
Overall rating

Service technician didn't finish the job. He gave me a bad report say my house is unsanitary. I have been in people's house that been 10 times worse than mine.. lost my carpet from the last washing machine ruined the carpet. And subflooring

Sam N,

Customer service response - We apologize for the trouble you've faced, Sam. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1731987043652

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