780 E Main St Unit B Reviews
Showing most recent reviews from verified customers of Sears Home Services
jessica E
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 17, 2024
tammy A
A J has been great to work with. Our dishwasher repair has been an ongoing issue due to wait for parts and scheduling. A J has went above and beyond to work with us to get it fixed. We appreciate his work.
Customer service response - Thank you for your positive feedback! We're delighted to hear that A J has been able to assist you effectively with your dishwasher repair.
Sears Home Services on August 21, 2024
Amy A
Knowledgeable
Customer service response - Thank you for your positive review and for recognizing our team's expertise. We're here to help whenever you need us again.
Sears Home Services on June 30, 2024
Joseph W
The technician was on time. Solved this issue in about 15 minutes then was on his way. Very nice and professional fellow. Thanks again!!!👊🧑🏻‍🦽
Customer service response - We're thrilled to hear our technician was able to resolve your issue efficiently and professionally. Thank you for your positive review!
Sears Home Services on June 24, 2024
Julie C
Customer service response - A big thank you, Julie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Leah B
Tom C
The technician showed up on time. He evaluated the problem and determined it would be cheaper to replace the appliance than repair it. The appliances was covered by a home warranty so he,was not just trying to sell us a new appliance.
William A
No good
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on December 11, 2024
Christy D
Do not be fooled if they say they can come out the same day because the appointment is between nine and five…. They didn’t arrive until after 7 PM then had to order a part and had it shipped to our house which arrived in two days, but they couldn’t make it back to our house for another week. Then the day they’re supposed to come back to our house again appointment is between nine and five but all day long they get delayed and they’re not going to be here till after seven again. Definitely call somebody local as this service is overpriced and takes forever to get repaired then they want to sell you a warranty who would want them to warranty any appliance if it’s going to take weeks to get fixed.
Customer service response - We apologize for the trouble you've faced, Christy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 27, 2024
yoda J
The service technician arrived. And spent 5 minutes looking. And did nothing. This is his third visit here and on the second visit he refused to knock on the door and Rogan notes refused service. If I could give 0 stars I would. The service technician's name is nick.
Customer service response - Thank you, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on June 19, 2024
