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780 E Main St Unit B Reviews
Read reviews from customers who used our services at 780 E Main St Unit B
Total reviews
38
Average Rating
4.6/5
The technician was on time. Solved this issue in about 15 minutes then was on his way. Very nice and professional fellow. Thanks again!!!👊🧑🏻‍🦽
Joseph W,
Customer service response - We're thrilled to hear our technician was able to resolve your issue efficiently and professionally. Thank you for your positive review!
Sears Home Services on 1719284145669
Julie C,
Customer service response - A big thank you, Julie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717397947948
Leah B,
The technician showed up on time. He evaluated the problem and determined it would be cheaper to replace the appliance than repair it. The appliances was covered by a home warranty so he,was not just trying to sell us a new appliance.
Tom C,
No good
William A,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1733909064574
Do not be fooled if they say they can come out the same day because the appointment is between nine and five…. They didn’t arrive until after 7 PM then had to order a part and had it shipped to our house which arrived in two days, but they couldn’t make it back to our house for another week. Then the day they’re supposed to come back to our house again appointment is between nine and five but all day long they get delayed and they’re not going to be here till after seven again. Definitely call somebody local as this service is overpriced and takes forever to get repaired then they want to sell you a warranty who would want them to warranty any appliance if it’s going to take weeks to get fixed.
Christy D,
Customer service response - We apologize for the trouble you've faced, Christy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724811186145
The service technician arrived. And spent 5 minutes looking. And did nothing. This is his third visit here and on the second visit he refused to knock on the door and Rogan notes refused service. If I could give 0 stars I would. The service technician's name is nick.
yoda J,
Customer service response - Thank you, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1718851666629
No show. Call to postpone for 5 days. Has no knowledge of Geo Thermal furnaces
Beverly Q,
Customer service response - Thank you for taking the time to bring this to our attention, Beverly. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1705597738403
