1400 Polaris Parkway Reviews

Read reviews from customers who used our services at 1400 Polaris Parkway


Total reviews

240


Average Rating

4.5/5

July 01, 2025
Overall rating

Sc J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1751419515594

June 29, 2025
Overall rating

The technician came out a took a look at my washer. He was very helpful and honest. He told me the cost to repair my wash, would be the same amount for a new washer. He was willing to still fix it if that was what I wanted or he could give me a coupon with a percentage off on a new washer. I took the coupon. I took his advice and I really appreciate he did not pressure me into spending more money than I needed.

Tina W,

Customer service response - Thank you for your positive feedback, Tina! We're happy to hear our technician was helpful and honest, and that you appreciated the advice and coupon offer.

Sears Home Services on 1751249609484

June 26, 2025
Overall rating

I really appreciated having the explanations about my appliances. Excellent customer service. Ability to listen completely and then address issues.

Marilyn H,

Customer service response - Thank you for your positive feedback, Marilyn! We're happy to hear that you appreciated the explanations and excellent customer service.

Sears Home Services on 1750982000575

June 25, 2025
Overall rating

Miss information give warranty department

Michael D,

Customer service response - Thank you for your feedback, Michael! We're happy to hear you had a positive experience, despite any misinformation from the warranty department.

Sears Home Services on 1750834953392

June 23, 2025
Overall rating

Susan M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1750727765561

June 19, 2025
Overall rating

LB H,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1750375714453

June 10, 2025
Overall rating

Professional

Debra Y,

Customer service response - Thank you for your positive feedback, Debra! We're happy to hear that you found our service professional.

Sears Home Services on 1749514399480

June 05, 2025
Overall rating

Katie K,

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1749176480850

June 02, 2025
Overall rating

Eric was great! Informative, new his stuff and help us make the right decision in repairing our washer.

Linda M,

Customer service response - Thank you for your positive feedback, Linda! We're happy to hear that Eric was informative and helped you make the right decision for your washer repair.

Sears Home Services on 1748824892571

May 29, 2025
Overall rating

Matt E,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1748478735283

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