1400 Polaris Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (107 reviews)

Brenda E

May 20, 2025

The most respectful one I have had out herr

Source: Google

heather B

May 20, 2025
Source: Google

Stacey R

May 19, 2025

Great job. Excellent customer service. Washer is working great.

Source: Google

Customer service response - Thank you for your positive feedback, Stacey! We're happy to hear that you received excellent customer service and that your washer is working great.

Sears Home Services on May 18, 2025

Scott L

May 09, 2025

Very knowledgeable and professional

Source: Google

Customer service response - Thank you for your positive feedback, Scott! We're happy to hear that you found our service knowledgeable and professional.

Sears Home Services on May 09, 2025

shawn K

May 09, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 09, 2025

Theresa S

May 07, 2025

Friendly, knowledgeable and was in and out with the job completed.

Source: Google

Customer service response - Thank you for your positive feedback, Theresa! We're happy to hear that you found our service friendly and efficient.

Sears Home Services on May 07, 2025

Rebecca J

May 07, 2025

The technician checked furnace and thermostat throughly and determined it was thermostat. He replaced it and showed me you to use the new one

Source: Google

Customer service response - Thank you for your positive feedback, Rebecca! We're happy to hear that our technician thoroughly checked your furnace and thermostat and provided helpful guidance on using the new one.

Sears Home Services on May 07, 2025

nancy H

May 07, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 07, 2025

Judi S

April 30, 2025

Gregory kept the appointment even though his arrival was late in the afternoon and was efficient and knowledgeable. My only complaint is it took 5 days to get an appointment and I only have one refrigerator. Luckily it continued to run. I had to cancel a dr. appt. since my window was 8-5. I’ve never had an 8 hour window with other companies snd feel that isn’t reasonable.

Source: Google

Customer service response - Thank you for your positive feedback, Judi! We're happy to hear that Gregory provided efficient and knowledgeable service. We appreciate your patience with the scheduling and will consider your feedback on the appointment window.

Sears Home Services on April 30, 2025

Dexter R

April 30, 2025

I received Paramount service!

Source: Google

Customer service response - Thank you for your positive feedback, Dexter! We're happy to hear that you received excellent service.

Sears Home Services on April 30, 2025

Average Rating: 4.5/5 (107 reviews)
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