1400 Polaris Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
nancy H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 07, 2025
Judi S
Gregory kept the appointment even though his arrival was late in the afternoon and was efficient and knowledgeable. My only complaint is it took 5 days to get an appointment and I only have one refrigerator. Luckily it continued to run. I had to cancel a dr. appt. since my window was 8-5. I’ve never had an 8 hour window with other companies snd feel that isn’t reasonable.
Customer service response - Thank you for your positive feedback, Judi! We're happy to hear that Gregory provided efficient and knowledgeable service. We appreciate your patience with the scheduling and will consider your feedback on the appointment window.
Sears Home Services on April 30, 2025
Dexter R
I received Paramount service!
Customer service response - Thank you for your positive feedback, Dexter! We're happy to hear that you received excellent service.
Sears Home Services on April 30, 2025
Karim A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 22, 2025
barry A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 14, 2025
Donald G
Eric was knowledgeable and honest. We appreciate that he showed us diagnostics for our machine and explained our options and repairs clearly.
Customer service response - Thank you for your positive feedback, Donald! We're delighted to hear that Eric provided knowledgeable and honest service, and clearly explained your options and repairs.
Sears Home Services on March 30, 2025
Debbie S
Very detailed, knowledgeable and answered all my questions.
Customer service response - Thank you for your positive feedback, Debbie! We're delighted to hear that you found our service detailed and knowledgeable.
Sears Home Services on March 27, 2025
Joseph J
Replaced the compressor in my Kenmore refrigerator. Lito, the Technician was a good communicator, kept me informed and kept the area tidy. Work completed in less than two hours.
Customer service response - Thank you for your positive feedback, Joseph! We're delighted to hear that Lito provided excellent communication and efficient service while replacing your compressor.
Sears Home Services on March 23, 2025
Ann W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
John K
Leo was professional, honest, and gave us good advice and told us what are options are for our refrigerator. He assisted in stop making our motor noise on our refrigerator.
Customer service response - Thank you for your positive feedback, John! We're delighted to hear that Leo provided professional and honest service, and helped with your refrigerator issue.
Sears Home Services on January 20, 2025
