1400 Polaris Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stacey R
Great job. Excellent customer service. Washer is working great.
Customer service response - Thank you for your positive feedback, Stacey! We're happy to hear that you received excellent customer service and that your washer is working great.
Sears Home Services on May 18, 2025
Scott L
Very knowledgeable and professional
Customer service response - Thank you for your positive feedback, Scott! We're happy to hear that you found our service knowledgeable and professional.
Sears Home Services on May 09, 2025
shawn K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 09, 2025
Theresa S
Ben was great!!! He got the dishwasher repaired and it runs great! Thanks to Ben for finally getting the job done!
Customer service response - Thank you for your positive feedback, Theresa! We're happy to hear that you found our service friendly and efficient.
Sears Home Services on May 07, 2025
Rebecca J
The technician checked furnace and thermostat throughly and determined it was thermostat. He replaced it and showed me you to use the new one
Customer service response - Thank you for your positive feedback, Rebecca! We're happy to hear that our technician thoroughly checked your furnace and thermostat and provided helpful guidance on using the new one.
Sears Home Services on May 07, 2025
nancy H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 07, 2025
Judi S
Gregory kept the appointment even though his arrival was late in the afternoon and was efficient and knowledgeable. My only complaint is it took 5 days to get an appointment and I only have one refrigerator. Luckily it continued to run. I had to cancel a dr. appt. since my window was 8-5. I’ve never had an 8 hour window with other companies snd feel that isn’t reasonable.
Customer service response - Thank you for your positive feedback, Judi! We're happy to hear that Gregory provided efficient and knowledgeable service. We appreciate your patience with the scheduling and will consider your feedback on the appointment window.
Sears Home Services on April 30, 2025
Dexter R
I received Paramount service!
Customer service response - Thank you for your positive feedback, Dexter! We're happy to hear that you received excellent service.
Sears Home Services on April 30, 2025
Karim A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 22, 2025
barry A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 14, 2025
