1400 Polaris Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (120 reviews)

Catherine C

September 24, 2024

He was awesome and went above and beyond to help me! I'm so happy :-). So far everything's working and what a relief!

Source: Google

Customer service response - Thank you for your wonderful review! We're delighted to hear that our technician exceeded your expectations and that everything is working well.

Sears Home Services on September 24, 2024

Steve T

September 24, 2024

Bennie was friendly and very professional. He resolved our dishwasher issue quickly and efficiently.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Bennie provided friendly and professional service, resolving your dishwasher issue efficiently.

Sears Home Services on September 24, 2024

cathy M

September 19, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 19, 2024

Souly V

September 18, 2024

The technician came before expected times. He was very nice and did the job properly and he cleaned up the mess when he finished

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician exceeded your expectations and provided excellent service.

Sears Home Services on September 18, 2024

Pamela M

March 13, 2025

He was right on time very knowledgeable and very efficient and didn’t try to upsell on anything which is great. Greatly appreciate the professionalism and courtesy he displayed very nice and knowledgeable

Source: Google

Customer service response - Thank you for your feedback, Pamela. We're glad to hear our technician provided a timely and efficient service, and we'll take your comments about the scheduling process into consideration.

Sears Home Services on September 18, 2024

abdul A

September 10, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 09, 2024

Tiep B

September 02, 2024

On time appointment, and professional technicians. I will call Sear company again for service I need.. Thanks ! ! !

Source: Google

Customer service response - Thank you for your positive feedback and for choosing Sears Appliance Repair. We're glad to hear about your great experience and look forward to serving you again!

Sears Home Services on September 02, 2024

Neva J

August 28, 2024

He was kind and professional

Source: Google

Customer service response - Thank you for acknowledging the kindness and professionalism of our technician. We're delighted to have provided you with a positive experience!

Sears Home Services on August 28, 2024

Cynthia R

August 27, 2024

Chris was punctual and very thorough in his inspection and servicing of my washer and dryer.

Source: Google

Customer service response - Thank you for recognizing Chris's punctuality and thoroughness. We're delighted to hear you were satisfied with the service on your washer and dryer!

Sears Home Services on August 27, 2024

Ken G

August 23, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 22, 2024

Average Rating: 4.5/5 (120 reviews)
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