7701 Broadview Rd Reviews

Read reviews from customers who used our services at 7701 Broadview Rd


Total reviews

251


Average Rating

4.6/5

October 17, 2024
Overall rating

George arrive and within a minute he knew what the problem was and the cause. Extremely informative beginning to end.

James R,

Customer service response - Thank you for your positive feedback, James! We're delighted to hear that George provided quick and informative service.

Sears Home Services on 1729215728923

October 16, 2024
Overall rating

Professional, respectful, knowledgeable and keeps you informed on progress and explains what’s going on in detail

Tony C,

Customer service response - Thank you for your kind words! We're delighted to hear that our technician provided professional and informative service.

Sears Home Services on 1729134033185

October 16, 2024
Overall rating

Frank G was great. He got the repair done in no time and was easy to talk to.

Cathleen Q,

Customer service response - Thank you for your kind words! We're delighted to hear that Frank G provided efficient and friendly service.

Sears Home Services on 1729134164539

October 13, 2024
Overall rating

Tim G,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1728799111144

October 06, 2024
Overall rating

I’m very satisfied with the way the technician handled the job on my washing machine. I’m giving him a A

Will S,

Customer service response - Thank you for your positive feedback, Will! We're thrilled to hear that you were satisfied with the technician's work on your washing machine.

Sears Home Services on 1728192704570

October 06, 2024
Overall rating

David and the actual repair were just fine. But your pre-visit processes were terrible. Despite getting messages that my initial repair appointment (after the diagnostic visit) was all set, on the day of the appointment I waited hours to learn it was cancelled because you said the part was backordered. The part was at my house!, which I had informed a rep on the phone a few days prior. Then I was stuck in your awful phone tree, unable to get a human on the phone to reinform you that I had the part. I thien spent a few hours trying to get through to a human to reschedule, only to have the call cut off when I did get a human. The next human rescheduled, but your website info about the visit never changed the information that the part was backordered.

Kathleen K,

Customer service response - We apologize for the inconvenience you experienced with our pre-visit processes, Kathleen. We're glad to hear David and the repair met your expectations, and we appreciate your feedback to help us improve.

Sears Home Services on 1728192727821

October 06, 2024
Overall rating

Gloria S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1728192575830

October 02, 2024
Overall rating

Joseph, was very pleasant and polite.

Lillie H,

Customer service response - Thank you for your kind words, Lillie! We're delighted to hear that Joseph provided pleasant and polite service.

Sears Home Services on 1727922726983

September 21, 2024
Overall rating

Fredrick B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1726978858905

September 18, 2024
Overall rating

Service was good and very quick but still need to call LG for issues

Dondi H,

Customer service response - Thank you for your feedback! We're glad to hear you were satisfied with our service and hope your issues with LG are resolved soon.

Sears Home Services on 1726710532219

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