7701 Broadview Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
David T
Fast, efficient, knows about older Kenmore dryer
Customer service response - Thank you for your positive feedback, David! We're delighted to hear that our technician provided fast and efficient service for your Kenmore dryer.
Sears Home Services on May 21, 2025
Nikki P
Joe fixed my ice maker and he was wonderful. Super professional/friendly, and helped me understand how it all worked, so I can hopefully figure things out myself if it ever happens again. The one thing that I really didn’t like had nothing to do with Joe. It was *impossible* for me to update my service address, in order to add my unit number. The address field was locked down on the website. I tried to add a picture with details, but I received an error. I tried to use the chat feature (per the website’s instructions) and it incorrectly said I didn’t have an appointment with my phone number. I called both the corporate and local phone numbers and had the same issue, and I was unable to get a hold of a representative. I ended up waiting outside for my technician to arrive, so I could make sure he ended up at the right place.
Customer service response - Thank you for your positive feedback, Nikki! We're happy to hear that Joe provided professional and friendly service. We apologize for the issues you faced with updating your service address and will work to improve this process.
Sears Home Services on May 18, 2025
Sondra M
George was awesome !! George was very informative as he repaired my tractor . I would to have George out again if I ever require additional repairs.
Customer service response - Thank you for your positive feedback, Sondra! We're delighted to hear that George provided informative service while repairing your tractor.
Sears Home Services on May 18, 2025
Joe C
Allan did a first rate job tuning up my snowblower. Excellent work.
Customer service response - Thank you for your positive feedback, Joe! We're delighted to hear that Allan provided excellent service while tuning up your snowblower.
Sears Home Services on May 18, 2025
Nancy K
David was very pleasant. He worked on washer/dryer for awhile but could not find the problem. Not his fault tho. appliances can be a pain. lol
Customer service response - Thank you for your positive feedback, Nancy! We're happy to hear that David provided pleasant service, and we appreciate your understanding with the challenges of appliance repairs.
Sears Home Services on May 18, 2025
Anna A
Dave was fantastic! He called before coming out, showed up on time and fixed the job right the first time. We have had ongoing issues with our freezer that was never repaired properly. He knew exactly what the issue was and fixed it expediently. No more spoiled food! Thank you Dave.
Customer service response - Thank you for your positive feedback, Anna! We're delighted to hear that Dave provided timely and effective service to resolve your freezer issues.
Sears Home Services on May 12, 2025
Jim H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
tamika L
Very nice and very reliable
Customer service response - Thank you for your positive feedback, Tamika! We're delighted to hear that you found our service nice and reliable.
Sears Home Services on May 12, 2025
Jim W
We are a church with multiple riding mowers. Allan does a great job, he is very knowledgeable and professional. I highly recommend him!
Customer service response - Thank you for your positive feedback, Jim! We're delighted to hear that Allan provided knowledgeable and professional service for your church's riding mowers.
Sears Home Services on May 08, 2025
Patrick S
He carefully explained the work that needs to be done and walked us through our options. He was friendly and professional.
Customer service response - Thank you for your positive feedback, Patrick! We're delighted to hear that our technician provided friendly and professional service while explaining your options.
Sears Home Services on May 05, 2025
