Appointment Lookup
802-552-4364
7701 Broadview Rd Reviews
Read reviews from customers who used our services at 7701 Broadview Rd
Total reviews
251
Average Rating
4.6/5
Tim G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1728799111144
I’m very satisfied with the way the technician handled the job on my washing machine. I’m giving him a A
Will S,
Customer service response - Thank you for your positive feedback, Will! We're thrilled to hear that you were satisfied with the technician's work on your washing machine.
Sears Home Services on 1728192704570
David and the actual repair were just fine. But your pre-visit processes were terrible. Despite getting messages that my initial repair appointment (after the diagnostic visit) was all set, on the day of the appointment I waited hours to learn it was cancelled because you said the part was backordered. The part was at my house!, which I had informed a rep on the phone a few days prior. Then I was stuck in your awful phone tree, unable to get a human on the phone to reinform you that I had the part. I thien spent a few hours trying to get through to a human to reschedule, only to have the call cut off when I did get a human. The next human rescheduled, but your website info about the visit never changed the information that the part was backordered.
Kathleen K,
Customer service response - We apologize for the inconvenience you experienced with our pre-visit processes, Kathleen. We're glad to hear David and the repair met your expectations, and we appreciate your feedback to help us improve.
Sears Home Services on 1728192727821
Gloria S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1728192575830
Joseph, was very pleasant and polite.
Lillie H,
Customer service response - Thank you for your kind words, Lillie! We're delighted to hear that Joseph provided pleasant and polite service.
Sears Home Services on 1727922726983
Fredrick B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726978858905
Service was good and very quick but still need to call LG for issues
Dondi H,
Customer service response - Thank you for your feedback! We're glad to hear you were satisfied with our service and hope your issues with LG are resolved soon.
Sears Home Services on 1726710532219
Gregory S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726106439298
Although the scheduling had a few hiccups, the technician was a pleasure to meet, and did a great job. I definitely reccomend
John C,
Customer service response - Thank you for your recommendation, John! We're glad to hear our technician provided a great service despite the scheduling hiccups.
Sears Home Services on 1726023709817
Vincent was very professional, polite and explained everything thoroughly. Thanks for the service by Vincent.
Roshelle W,
Customer service response - Thank you for your kind words, Roshelle! We're thrilled to hear Vincent provided professional and thorough service.
Sears Home Services on 1725499662777
