Appointment Lookup
802-552-4364
7701 Broadview Rd Reviews
Read reviews from customers who used our services at 7701 Broadview Rd
Total reviews
251
Average Rating
4.6/5
Tim was very nice smart Professional and fixed my washer very quickly. ....Today ..NOV 18TH.....I had a gentlemen named FRANK...also a very good repairman and a very nice guy.
Carol J,
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that Tim provided professional and efficient service for your washer.
Sears Home Services on 1729665782027
George arrive and within a minute he knew what the problem was and the cause. Extremely informative beginning to end.
James R,
Customer service response - Thank you for your positive feedback, James! We're delighted to hear that George provided quick and informative service.
Sears Home Services on 1729215728923
Professional, respectful, knowledgeable and keeps you informed on progress and explains what’s going on in detail
Tony C,
Customer service response - Thank you for your kind words! We're delighted to hear that our technician provided professional and informative service.
Sears Home Services on 1729134033185
Frank G was great. He got the repair done in no time and was easy to talk to.
Cathleen Q,
Customer service response - Thank you for your kind words! We're delighted to hear that Frank G provided efficient and friendly service.
Sears Home Services on 1729134164539
Tim G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1728799111144
I’m very satisfied with the way the technician handled the job on my washing machine. I’m giving him a A
Will S,
Customer service response - Thank you for your positive feedback, Will! We're thrilled to hear that you were satisfied with the technician's work on your washing machine.
Sears Home Services on 1728192704570
David and the actual repair were just fine. But your pre-visit processes were terrible. Despite getting messages that my initial repair appointment (after the diagnostic visit) was all set, on the day of the appointment I waited hours to learn it was cancelled because you said the part was backordered. The part was at my house!, which I had informed a rep on the phone a few days prior. Then I was stuck in your awful phone tree, unable to get a human on the phone to reinform you that I had the part. I thien spent a few hours trying to get through to a human to reschedule, only to have the call cut off when I did get a human. The next human rescheduled, but your website info about the visit never changed the information that the part was backordered.
Kathleen K,
Customer service response - We apologize for the inconvenience you experienced with our pre-visit processes, Kathleen. We're glad to hear David and the repair met your expectations, and we appreciate your feedback to help us improve.
Sears Home Services on 1728192727821
Gloria S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1728192575830
Joseph, was very pleasant and polite.
Lillie H,
Customer service response - Thank you for your kind words, Lillie! We're delighted to hear that Joseph provided pleasant and polite service.
Sears Home Services on 1727922726983
Fredrick B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726978858905
