7701 Broadview Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Diane N
Tim is a very experienced competent appliance repair tech who keeps you informed of his schedule and arrival time. It seems he fixed the elusive issues with my laundry center. .
Customer service response - Thank you for recognizing our technicians' dedication and skills. We're glad to hear your washer repair met your expectations!
Sears Home Services on August 14, 2024
Vanessa R
It took 8 days for a technician to come. I was originally scheduled Thurs. 8-8-24, then 8-5-24 then 8-6-24 then 8-9-24. Your scheduling system is a poor excuse for a business. I understand why Sears is losing business! Joseph was fantastic. Thank you!
Customer service response - We apologize for the confusion and inconvenience with our scheduling system and appreciate your patience and understanding. Thank you for highlighting Joseph's excellent service!
Sears Home Services on August 11, 2024
Beverly H
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 11, 2024
Patricia D
He worked very hard to get my oven working. I really appreciate it. Other technicians have not taken that most interest to repair it. He was probably the 5th or 6th technician sent and not counting the technicians that didn’t show up. Thank you Tim. Mrs Dowell
Customer service response - We're thrilled to hear about your positive experience with Tim and his dedication to getting your oven working. Thank you, Mrs. Dowell, for taking the time to acknowledge his hard work.
Sears Home Services on August 08, 2024
patricia K
Customer service response - Hi patricia, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 05, 2024
sharhonda P
He was very fast and informative. He did a great job!!!!!
Customer service response - Thank you for your kind words! We're thrilled to hear you were pleased with the speed and quality of our service.
Sears Home Services on August 01, 2024
Charles J
The technician was very professional and explained to me what he was doing
Customer service response - Thank you for your feedback! We're glad to hear about your positive experience with our technician.
Sears Home Services on July 17, 2024
odessa B
Customer service response - Thank you so much for the fantastic 5-star rating, odessa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 17, 2024
Nereida V
Customer service response - A big thank you, Nereida, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 17, 2024
Mary B
Very professional and quick and cleaned up after himself. A really good tech.
Customer service response - Thank anything_you_want_anything_you_need for sharing your positive experience; we're thrilled to know you were satisfied with our technician's professionalism and tidiness.
Sears Home Services on July 15, 2024
