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7701 Broadview Rd Reviews
Read reviews from customers who used our services at 7701 Broadview Rd
Total reviews
251
Average Rating
4.6/5
Joe was Great !
Dave P,
Customer service response - Thank you for your review! We're thrilled to hear you had a great experience with Joe.
Sears Home Services on 1719195984206
My technician took care of an issue that the other technicians that were out didn't see I think my issue may have been resolved this time
Kathleen R,
Customer service response - Thank you for sharing your experience. We're glad our technician could finally resolve the issue for you.
Sears Home Services on 1718337626811
Professionally done
Gopal R,
Customer service response - Thank you for recognizing our professionalism. We appreciate your feedback!
Sears Home Services on 1718268104195
He was very informative and thorough while repairing the dishwasher.
Penelope,
Customer service response - Thank you for acknowledging our technician's thoroughness and informative approach. Your feedback is greatly appreciated.
Sears Home Services on 1718155729498
dina P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718160535411
Jeanne C,
Charlene K,
James was informative and kept us updated on what he was doing throughout the appointment. He also went out of his way to correct the miscommunication of my appointment. The representative let me to believe both appointments for my chest freezer and refrigerator were on Friday, May 31, 2024 and James called on Thursday, May 30, 2024 stating he was on his way to the house for the freezer. When he arrived and was told of the situation he called his dispatcher and both appliances were serviced on Thursday. He went above and beyond. Thank you!
Cristina N,
Customer service response - We're thrilled to hear James provided such great service and was able to correct the miscommunication efficiently! Thank you for taking the time to share your experience.
Sears Home Services on 1718159413963
Technician did a great job. Scheduling device was very difficult to use. I tried to call a live person for a question. No way to do that.
Marlene R,
Customer service response - Thank you for acknowledging our technician's work; we're sorry to hear about your struggle with our scheduling system. We appreciate your feedback and are looking into improving our communication channels.
Sears Home Services on 1718159650550
Tim is very nice and informative as well as professional. Great job!
Tomika B,
Customer service response - Thank you for your kind words. We're thrilled to hear you had a great experience with Tim!
Sears Home Services on 1718068482065
