3301 Center Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marcia H
Great service. Prompt, efficient, courteous.
Customer service response - Thank you for your positive feedback on our prompt, efficient, and courteous service. We're delighted to hear about your great experience!
Sears Home Services on August 22, 2024
Rita B
Your guy was a perfect gentleman. Helpful and courteous.
Customer service response - Thank you for your kind words about our technician's helpfulness and courtesy. We're thrilled to hear about your positive experience!
Sears Home Services on August 21, 2024
Tony F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 15, 2024
Richard G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 14, 2024
EDWARD A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 14, 2024
James S
Customer service response - A big thank you, James, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 30, 2024
diane M
Tim was very helpful and explained everything to me
Customer service response - Thank you for acknowledging Tim's helpfulness and his effort to explain everything. We appreciate your feedback!
Sears Home Services on July 28, 2024
Walter D
On time efficient repair.
Customer service response - Thank you for highlighting our timely and efficient service. We're so glad we could meet your expectations!
Sears Home Services on July 28, 2024
Kathryn P
David was very informative and helpful regarding the condition and use of my appliance.
Customer service response - Thank you for sharing your positive experience with David. We're glad he could assist you effectively!
Sears Home Services on July 20, 2024
James G
It’s not the technician that I have issue. It’s accepting appointments online and no one shows up. You can’t get a hold of a human. When you finally do they are at a call center probably out of the country. The time no one showed up I didn’t get a name of a technician and I received no updates. Our customer services doesn’t even rate one star. Again the technicians did a good job when they came.
Customer service response - We sincerely apologize for the inconvenience caused by our scheduling and communication process; thank you for acknowledging our technicians' good work. We are committed to improving our customer service experience.
Sears Home Services on July 17, 2024
