3301 Center Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
diane M
Tim was very helpful and explained everything to me
Customer service response - Thank you for acknowledging Tim's helpfulness and his effort to explain everything. We appreciate your feedback!
Sears Home Services on July 28, 2024
Walter D
On time efficient repair.
Customer service response - Thank you for highlighting our timely and efficient service. We're so glad we could meet your expectations!
Sears Home Services on July 28, 2024
Kathryn P
David was very informative and helpful regarding the condition and use of my appliance.
Customer service response - Thank you for sharing your positive experience with David. We're glad he could assist you effectively!
Sears Home Services on July 20, 2024
James G
It’s not the technician that I have issue. It’s accepting appointments online and no one shows up. You can’t get a hold of a human. When you finally do they are at a call center probably out of the country. The time no one showed up I didn’t get a name of a technician and I received no updates. Our customer services doesn’t even rate one star. Again the technicians did a good job when they came.
Customer service response - We sincerely apologize for the inconvenience caused by our scheduling and communication process; thank you for acknowledging our technicians' good work. We are committed to improving our customer service experience.
Sears Home Services on July 17, 2024
Joe H
Customer service response - A big thank you, Joe, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 17, 2024
HARDIK P
Explained the issue in detail and provided a solution
Customer service response - Thank you for highlighting our commitment to explaining issues thoroughly and providing solutions. We appreciate your feedback and are here for any future appliance repair needs.
Sears Home Services on July 02, 2024
Tammy F
Fast appointment - technician was prompt, knowledgeable and courteous - 10/10
Customer service response - Thank you for your positive feedback and for highlighting our technician's promptness, knowledge, and courtesy. We're thrilled to receive a 10/10 from you!
Sears Home Services on July 02, 2024
Frank J
Service technitian was polite. Answered my questions and was on time.
Customer service response - Thank you for your positive feedback; we’re glad our technician could provide you with timely and courteous service!
Sears Home Services on June 23, 2024
Chris L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 16, 2024
Walter Z
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024