3301 Center Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (87 reviews)

diane M

July 27, 2024

Tim was very helpful and explained everything to me

Source: Google

Customer service response - Thank you for acknowledging Tim's helpfulness and his effort to explain everything. We appreciate your feedback!

Sears Home Services on July 28, 2024

Walter D

July 27, 2024

On time efficient repair.

Source: Google

Customer service response - Thank you for highlighting our timely and efficient service. We're so glad we could meet your expectations!

Sears Home Services on July 28, 2024

Kathryn P

July 20, 2024

David was very informative and helpful regarding the condition and use of my appliance.

Source: Google

Customer service response - Thank you for sharing your positive experience with David. We're glad he could assist you effectively!

Sears Home Services on July 20, 2024

James G

July 17, 2024

It’s not the technician that I have issue. It’s accepting appointments online and no one shows up. You can’t get a hold of a human. When you finally do they are at a call center probably out of the country. The time no one showed up I didn’t get a name of a technician and I received no updates. Our customer services doesn’t even rate one star. Again the technicians did a good job when they came.

Source: Google

Customer service response - We sincerely apologize for the inconvenience caused by our scheduling and communication process; thank you for acknowledging our technicians' good work. We are committed to improving our customer service experience.

Sears Home Services on July 17, 2024

Joe H

July 17, 2024
Source: Google

Customer service response - A big thank you, Joe, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 17, 2024

HARDIK P

July 02, 2024

Explained the issue in detail and provided a solution

Source: Google

Customer service response - Thank you for highlighting our commitment to explaining issues thoroughly and providing solutions. We appreciate your feedback and are here for any future appliance repair needs.

Sears Home Services on July 02, 2024

Tammy F

July 02, 2024

Fast appointment - technician was prompt, knowledgeable and courteous - 10/10

Source: Google

Customer service response - Thank you for your positive feedback and for highlighting our technician's promptness, knowledge, and courtesy. We're thrilled to receive a 10/10 from you!

Sears Home Services on July 02, 2024

Frank J

June 23, 2024

Service technitian was polite. Answered my questions and was on time.

Source: Google

Customer service response - Thank you for your positive feedback; we’re glad our technician could provide you with timely and courteous service!

Sears Home Services on June 23, 2024

Chris L

June 16, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 16, 2024

Walter Z

June 10, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 10, 2024

Average Rating: 4.6/5 (87 reviews)

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